Coronavirus (COVID-19) and prison visits

You can normally visit partners and close family members in some prisons. There are restrictions because of coronavirus (COVID-19).

Find out which prisons are open for visits and what you need to do.

If you cannot visit, there are other ways to contact someone in prison.

Claim for help with prison visits

If you visit a family member, partner or someone who does not get other visitors you might be able to get help paying for:

  • travel to the prison
  • overnight accommodation
  • meals

You can apply to get help paying for visits that you:

  • have made in the last 28 days
  • want to make in the next 28 days

You must be getting certain benefits or have a health certificate to get help.

If you take a child with you or someone to help you (for example because you’re disabled) you might also be able to get help paying for their visit.

Apply online

If you’ve used this service before, sign in using your reference number.

Start now

Contents

You need:

  • the prisoner number
  • the date of the visit
  • your National Insurance number
  • any receipts
  • a prison visit form stamped by the prison

Get help using the service

You can report problems using the service or get help if you have any questions.

Apply by post

Contact Help with Prison Visits by email, phone or post to request an application form.

Help with Prison Visits
HelpwithPrisonVisits@justice.gov.uk
Telephone: 0300 063 2100
Monday to Friday, 9am to 5pm
Find out about call charges

Help with Prison Visits
PO Box 17594
Birmingham
B2 2QP