If you visit a family member, partner or someone who doesn’t get other visitors you might be able to get help paying for:

  • travel to the prison
  • somewhere to stay overnight
  • meals

You must be getting certain benefits or have a health certificate to get help.

If you’re taking a child with you or someone to help you (for example because you’re disabled) you might also be able to get help paying for their visit.

Sign in using your reference number if you’ve used this service before.

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You can apply to get help paying for visits that you:

  • have made in the last 28 days
  • want to make in the next 28 days

You need:

  • the prisoner number
  • the date of the visit
  • your National Insurance number
  • any receipts
  • a prison visit form stamped by the prison

Get help using the service

You can report problems using the service or get help if you have any questions.

Apply by post

Contact the Assisted Prison Visits Unit by email, phone or post to request an application form.

Assisted Prison Visits Unit
Telephone: 0300 063 2100
Monday to Friday, 9am to 5pm
Find out about call charges

Assisted Prison Visits Unit
PO Box 17594
B2 2QP