- the prisoner number
- the prisoner’s date of birth
- the dates of birth for all visitors coming with you
- to make sure the person you’re visiting has added you to their visitor list
Your visit will be confirmed by email within 3 working days.
When you can’t use this service
Contact the prison directly to arrange the following types of visits:
- reception visits, for example the first visit to the prisoner within 72 hours of being admitted
- legal visits, for example legal professionals discussing the prisoner’s case
- double visits, for example visiting for 2 hours instead of 1
- official prison visits if you don’t have the prisoner’s date of birth and prisoner’s number
Help using the service
Contact the prison you want to visit if you need help using the online service.