Guidance

Channings Wood Prison

Channings Wood is a men’s prison near Newton Abbot in Devon.

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Book and plan your visit to Channings Wood

Prison visits are temporarily suspended at Channings Wood following national restrictions in England. Find out about the new restrictions and what you can and cannot do. We will update here as soon as this changes.
Find out more about visiting someone in prison during the COVID-19 pandemic. You can also follow @HMPPS on Twitter and read a rolling update page.

There are a number of other ways to contact someone in prison if you are unable to visit them. You can:

You can also contact the Prisoners’ Families Helpline on 0808 808 2003

Keep in touch with someone at Channings Wood

There are several ways you can keep in touch with a resident during their time at Channings Wood.

Phone calls

Residents do not have phones in their rooms so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Channings Wood using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the resident, depending on the rules at Channings Wood.

Letters

You can write at any time.

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Channings Wood.

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can also send:

  • postal orders
  • cheques
  • cash

Postal orders and cheques should be made payable to The Governor and include the resident’s name and prisoner number on the back.

Gifts and parcels

People in Channings Wood are given a list of approved items that can be sent to them as gifts. Contact Channings Wood for more information on what’s allowed.

Make sure to include the person’s name and prisoner number on the parcel.

All parcels will be opened and checked by officers.

Life at Channings Wood

Channings Wood is committed to providing a safe and educational environment where men can learn new skills to help them on release.

Security and safeguarding

Every person at Channings Wood has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

All safeguarding processes are overseen by Devon Safeguarding Adults Board.

Arrival and first night

When a resident first arrives at Channings Wood, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing or family needs.

Induction

Each person who arrives at Channings Wood gets an induction that lasts about a week. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Channings Wood is split into the main site and the vulnerable prisoners unit and can house around 700 men in total.

There is a gym, sports hall and sports field.

A chapel and separate multi-faith room is available. Appropriate services and meetings are arranged for all major religions.

Education and work

All men at Channings Wood (unless over retirement age) are expected to work and take part in activities to help prepare them for release and reduce reoffending.

The prison has 4 large industrial workshops and many vocational training courses and educational activities as well as offending behaviour programmes.

Support for family and friends

Find out about advice and helplines for family and friends.

Problems and complaints

If you have a problem contact Channings Wood. If you cannot resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

HM Prison and Probation Service publishes action plans for Channings Wood in response to independent inspections.

Contact Channings Wood

Governor: Huw Sullivan

Telephone: 01803 814 600
Fax: 01803 814 601
Find out about call charges

Address

HMP Channings Wood
Denbury
Newton Abbot
Devon
TQ12 6DW

See map

Safer custody hotline

If you have concerns about the safety or wellbeing of any man in Channings Wood you can call our friends & family hot line on 01803 814679.

Please leave a message with their name, prison number and details of your concerns, also your name, contact number and relationship to them.

The answerphone is monitored both day and night.

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Published 7 April 2020
Last updated 6 November 2020 + show all updates
  1. Updated visiting information in line with new national restrictions in England.

  2. safer custody hotline update

  3. Added safer custody reporting information

  4. Updated visiting information in line with coronavirus restrictions.

  5. Added survey link

  6. Updated governor name

  7. First published.