Valuation Office Agency and business rates (non-domestic rates)
The VOA sets the rateable value of non-domestic properties and helps to ensure that the rates you pay are correct. Your local council decides the amount of rates you pay and administers rates bills (including reductions).
Introduction to business rates
How your business rates are calculated, how rates are set depending on your business type, the difference between business rates and rateable value and how to contact the VOA.
The VOA sets the rateable values of all business properties. This is known as a revaluation. Rateable values are used by local councils to calculate business rates. The new rateable values, released on 30 September 2016, are based on the rental value of properties on 1 April 2015. These will be used to calculate business rate bills from 1 April 2017.
Business rates relief from your local council
Find out whether your business is entitled to a rates relief and how you can get a discount.
Check business rates and rateable value
Find out how business rates are calculated and how to check that you’re paying the correct amount.
- Find out how rates are calculated
- Find and review your business rates valuation
- Estimate business rates
Correct your rateable value
How to check your property’s measurements and what you can do if you need to correct them.
- How to check your rateable value is correct
- Check whether repair work can affect your rateable value
- How roadworks and other disruptions can affect your rateable value
- Go to the VOA’s online tool to correct your rateable value
How to appeal business rates
Find out whether you can appeal and how to do it. What to do if you can’t reach an agreement with the VOA.
- Business rates appeals - an overview
- How to appeal your rateable value
- Contact the VOA to discuss your case
Submit rent, lease or ownership details
If the VOA has asked you to send them rent and lease information, you’ll need to fill in the form relevant to your business type. The online Rent, lease or ownership details form is for general property categories. There are a number of downloadable forms available for specific businesses.
Business rates technical information
In-depth information about how the VOA works - from how they measure properties to the latest rating list.
Published: 22 January 2016
Updated: 7 October 2016
- Updated the Revaluation section to coincide with the release of the new rateable values.
- Updated to feature a direct link to "Rent, lease or ownership details" online form.
- Section providing information on 'Revaluation' has been added.
- First published.
From: Valuation Office Agency