Guidance

Nottingham Prison

Nottingham Prison is a men’s prison in the Sherwood area of Nottingham and serves courts in Nottinghamshire and Derbyshire.

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Book and plan your visit to Nottingham Prison

Prison social visits are temporarily suspended at Nottingham prison following national lockdown. We will update here as soon as this changes. There may be the opportunity for visits under exceptional compassionate reasons which should be agreed in advance with the prison prior to travel.

Find out more about visiting someone in prison during the COVID-19 pandemic. You can also follow @HMPPS on Twitter and read a rolling update page.

There are a number of other ways to contact someone in prison if you are unable to visit them. You can:

You can also contact the Prisoners’ Families Helpline on 0808 808 2003.

Keep in touch with someone at Nottingham Prison

There are several ways you can keep in touch with a resident during their time at Nottingham Prison.

Secure video calls

Secure video calling is available at this prison. Family and friends need to download the purple visits app, create an account, register all visitors, and add the prisoner to their contact list.

Read more about how it works

Phone calls

Residents have phones in their rooms and are able to make calls at any time during phone hours. They have to buy phone credits to do this. Phones do not accept incoming calls so they will always have to call you.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Nottingham Prison using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the resident, depending on the rules at Nottingham.

Letters

You can write at any time.

Include the person’s name and prisoner number on the envelope.

If you do not know their prisoner number, contact Nottingham Prison.

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can also send:

  • postal orders
  • cheques

Postal orders and cheques should be made payable to ‘The Governor HMP Nottingham’ and include the resident’s name and prison number on the back, as well as your name and address.

Gifts and parcels

People in Nottingham Prison who are on enhanced behaviour levels are given a list of approved items that they can buy from a catalogue.

All residents must apply to have clothes brought into the prison. If approved, you can hand in prescription glasses and certain items of clothing to prison staff when you attend for your visit. Items can only be received by a designated officer in the visitors centre before your visit starts.

Contact Nottingham visitors centre for more information on what’s allowed.

Life at Nottingham Prison

Nottingham Prison is committed to providing a safe and educational environment where men can learn new skills to help them on release.

Security and safeguarding

Every person at Nottingham Prison has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

All safeguarding processes are overseen by Nottinghamshire Safeguarding Adults Board.

Residents can also be trained by the Samaritans to be ‘listeners’ to help support people going through difficult times.

Arrival and first night

When a resident first arrives at Nottingham Prison, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Induction

Each person who arrives at Nottingham Prison gets an induction that lasts about a week. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Around 1000 men live at Nottingham in a mixture of single and shared rooms.

Education and work

Men in Nottingham Prison can enrol in the prison college for education and vocational training or work in one of the prison industries or domestic roles. Nottingham also works with charities to provide reconditioned bikes. Residents who work in this area gain a qualification at the same time.

There are resettlement services that offer advice on housing, debt management and help with finding employment.

Nottingham also supports a number of local community projects.

Support for family and friends

Find out about advice and helplines for family and friends.

Support at Nottingham Prison

The Prison Advice and Care Trust offers support and advice to visitors. They can provide information on finance, jobs, health, drugs and alcohol, accommodation and family support workers.

Families and loved ones can be involved in a resident’s release planning through the ‘Next Steps’ suite in the visitors centre.

Problems and complaints

If you have a problem contact Nottingham. If you cannot resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

HM Prison and Probation Service publishes action plans for Nottingham in response to independent inspections.

Contact Nottingham Prison

Governor: Phil Novis

Telephone: 0115 872 4000
Fax: 0115 872 4001
Find out about call charges

Follow Nottingham Prison on Twitter

Address

HMP Nottingham
Perry Road
Sherwood
Nottingham
NG5 3AG

See map

Safer custody hotline

If you have concerns about the safety or wellbeing of a man in Nottingham, call the safer custody hotline.

Telephone: 0115 872 4464
24 hour answering machine
Find out about call charges

Leave a message giving as many details as possible including the resident’s name, prisoner number and what wing they are located on if you know it. If you wish, you can leave your own details and a contact number so the prison can give you feedback, if appropriate.

In an emergency, call 0115 872 4000 and ask for the orderly officer or duty governor.

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Published 24 March 2020
Last updated 21 December 2020 + show all updates
  1. Visits update

  2. Updated visit info

  3. Updated visit info

  4. Updated visiting information in line with coronavirus restrictions.

  5. Added confirmation of secure video calls made available at this prison.

  6. Updated: HMP Nottingham visiting times and visiting procedure changes in line with coronavirus restrictions.

  7. added survey link

  8. Visit information update

  9. First published.