Aylesbury Prison and Young Offender Institution

Aylesbury is a prison and young offender institution (YOI) in Buckinghamshire for male adults aged 21 to 27 and young men aged 18 to 20 serving long-term sentences.

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Book and plan your visit to Aylesbury

Now that regular COVID testing of people in the wider community has ended, you are no longer required to take a COVID test before coming to see someone for a visit, although we would still encourage you to do so.

We will continue to run social visits whilst it is safe to do so.

Visiting rules may change if there is an outbreak within the prison, this may include bringing back testing before visits for a short time to protect you, the person you are visiting and staff.

If you are unable to visit someone in prison you can still keep in touch.

You can also contact the Prisoners’ Families Helpline on 0808 808 2003. You will not be able to book a visit using this number.

To visit someone in Aylesbury you must:

  • be on that person’s visitor list
  • book your visit up to 28 days in advance (you must give at least 2 working days’ notice)
  • have the required ID with you when you go

Contact Aylesbury if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

  • travel to Aylesbury
  • somewhere to stay overnight
  • meals

How to book family and friends visits

Aylesbury is running a limited visits schedule. Visits are also happening differently than normal, observing strict guidelines, which must be followed.

You can book your visit online.

You can book your visit by telephone.

Booking line: 01296 444302
Monday to Friday, 9:30am to 1:30pm excluding Bank Holidays
Find out about call charges

Visiting times:

  • Monday: 2pm to 4:15pm
  • Tuesday: 2pm to 4:15pm
  • Thursday: 2pm to 4:15pm
  • Saturday: 2pm to 4:15pm
  • Sunday: 2pm to 4:15pm

Books on Visits

Books can be handed in by visitors. This must be arranged at the time of booking the visit; limited to three books per visit.

We are accepting legal visit bookings. These must be made at least 24 hours in advance.

Booking line: 01296 444312 Monday to Friday, 9am to 1:30pm Alternative booking lines: 01296 444207 or 01296 444097 Monday to Friday, 9am to 3:30pm Find out about call charges

Visiting times are Wednesday, 9am to 11am and 2pm to 4pm.

If you need to bring in a laptop, tell the prison 48 hours in advance.

Getting to Aylesbury

Find Aylesbury on a map

The closest railway station is Aylesbury. From there it is a 20 minute walk to Aylesbury YOI. You can also take a bus or taxi.

To plan your journey by public transport:

A visitors car park is available. There are disabled spaces available on a first come first served basis.

Entering Aylesbury

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID for all visitors.

Visitors, including children, will walk through a metal detector. You will also be sniffed by security dogs.

Aylesbury has a strict dress code policy, which means visitors should wear smart clothes. You cannot wear large coats, gloves or scarves, hooded tops, revealing clothing such as low-cut tops, shorts, or short dresses, offensive slogans, sports team clothing, ripped clothing, watches, or headwear, other than that worn for religious reasons. In addition, you cannot wear flip-flop style shoes (all shoes should have at least an ankle strap).

There are strict controls on what you can take into Aylesbury. You will have to leave most of the things you have with you in a locker (£1 coin refundable) or with security. Pushchairs and car seats must be left in the visitors centre.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

There is a visitors centre run by the Prison Advice and Care Trust (PACT).

You can contact the visitors centre on 01296 444 329 from 12:30pm on visiting days. The visitors centre is open from 1pm on visiting days.

We are now offering visitors the chance to take a Lateral Flow Device Test to allow physical contact in the form of hugging and embracing at the start and end of your visit and hand holding; this is done when you register in the Visits Centre.

Refreshments are now available to order from PACT in the Visits Centre, but only for visitors taking a LFD Test. This will be delivered to your table in the Visits Hall; payment by cash or card.

Family days

Family days are currently not available.

Keep in touch with someone at Aylesbury

There are several ways you can keep in touch with someone during their time at Aylesbury.

Phone calls

Prisoners have phones in their rooms to make outgoing calls so they will always have to call you. They have to buy phone credits to do this.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.


You can send emails to someone in Aylesbury using the Email a Prisoner service.

You can request a reply and attach photos for a small additional fee.

Secure video calls

Secure video calling is available at this prison. Family and friends need to download the purple visits app, create an account, register all visitors, and add the prisoner to their contact list.

Read more about how secure video calls work


You can write at any time.

Include the person’s name and prisoner number (or date of birth) on the envelope. You must also write your own name and address on the back of the envelope.

If you do not know their prisoner number, contact Aylesbury.

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

  • are unable to use a computer, a smart phone or the internet
  • do not have a debit card

This will allow you to send money by post.

Gifts and parcels

Friends and families of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.   For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F.

Clothes for attending court can be sent in without applying in advance. They must be clearly marked as ‘court clothes’ and not contain any other items.

Prisoners on ‘enhanced privileges’ can apply to have two clothing parcels sent to them each year.

Prisoners can buy items from approved suppliers through a catalogue system.

Life at Aylesbury

Aylesbury is committed to providing a safe and educational environment where men can learn new skills to help them on release.

Security and safeguarding

Every person at Aylesbury has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website.

All safeguarding processes are overseen by Buckinghamshire Safeguarding Adults Board.

Arrival and first night

When someone first arrives at Aylesbury, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling, ask about any immediate health and wellbeing needs, and answer any initial questions they might have.


Each person who arrives at Aylesbury gets an induction that lasts about a week. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Everyone is given an induction booklet to keep for their own reference.


Up to 410 young men can live at Aylesbury. All rooms are for one person and have a toilet, sink and a phone.

Education and work

Prisoners at Aylesbury are encouraged to take part in meaningful activity and gain qualifications in the following areas:

  • business
  • ICT
  • maths
  • English
  • barbering
  • mentoring
  • education and training
  • hospitality, food and drink, barista
  • horticulture
  • music technology
  • painting and decorating
  • customer service
  • fitness and nutrition
  • first aid

There are also opportunities to get involved in activities, development and learning outside of a formal setting, such as:

Aylesbury also runs industrial workshops which are designed to give prisoners transferable life skills to help them when they leave. These include:

Aylesbury has a gym with a full range of cardio and weights room equipment. Football, circuits and weights clubs are run throughout the week and there is a parkrun every Saturday morning.

Support for family and friends

Find out about advice and helplines for family and friends.

Support at Aylesbury

The Prison Advice and Care Trust offers support and advice to visitors. They can provide information on finance, jobs, health, drugs and alcohol, accommodation and family support workers.

Problems and complaints

If you have a problem contact Aylesbury. If you cannot resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

HM Prison and Probation Service publishes action plans for Aylesbury in response to independent inspections.

Contact Aylesbury

Governor: Mark Allen

Telephone: 01296 444 000
Monday to Friday: 7am to 8pm
Saturday and Sunday: 7am to 5pm
Find out about call charges

Follow us on Twitter @HMPAylesbury


HM/YOI Aylesbury
Bierton Road
HP20 1EH

See map

Safer custody hotline

If you have concerns about the safety or wellbeing of a man in Aylesbury, call the safer custody hotline.

Telephone: 01296 444 081
Monday to Friday, 9am to 5pm
Find out about call charges

On weekends, call the main switchboard.

Help us to improve this page. Give us your feedback in this 2-minute survey.

Published 21 April 2020
Last updated 1 April 2022 + show all updates
  1. Updated visiting guidance based on 1 April COVID rule changes

  2. Added link to new safer custody information under Security and safeguarding.

  3. Updated visiting information: Suspended visits.

  4. Updated visiting information: Testing for visitors aged 12 and over.

  5. Added link to information about testing for physical contact at visits.

  6. Clarification on the rules for sending in books, under the 'Gifts and parcels' section

  7. New visiting times and booking information added.

  8. Prison moved into National Stage 3 framework and is now preparing to open visits for family, friends and significant others. We will update this page with specific visiting information as soon as possible.

  9. Covid update

  10. Updated visit info

  11. Updated visiting information in line with new local restriction tiers.

  12. Updated visiting information in line with new local restriction tiers.

  13. Updated visiting information in line with new national restrictions in England.

  14. Updated visiting information in line with coronavirus restrictions.

  15. Updated visiting information in line with coronavirus restrictions.

  16. added twitter handle

  17. Corrected mistake

  18. Updated governor info

  19. updated governor name

  20. Minor updates

  21. First published.