What we do

We deal with compensation claims from people who have been physically or mentally injured because they were the blameless victim of a violent crime in England, Scotland or Wales.

CICA is an executive agency, sponsored by the Ministry of Justice.

Read more about what we do

Our management

    Contact CICA

    Criminal Injuries Compensation Authority

    Alexander Bain House
    Atlantic Quay
    15 York Street

    Glasgow
    G2 8JQ

    If you are making an enquiry about an existing case, please use the contact form. You can contact us by phone between 08:30 and 17:00 Mondays to Fridays, except Wednesdays, which are 10:00 to 17:00. Our offices are not open to the public, and you will not be able to visit us.

    Press office

    Make an FOI request

    1. Read about the Freedom of Information (FOI) Act and how to make a request
    2. Check our previous releases to see if we’ve already answered your question
    3. Make a new request by contacting us at:

    Freedom of Information requests

    Communications and Liaison Team
    Alexander Bain House
    Atlantic Quay
    15 York Street

    Glasgow
    G2 8JQ

    Corporate information

    Jobs and contracts

    Find out about our commitment to publishing in the Welsh language scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use. Find out About our services.