Criminal Injuries Compensation Authority
Latest from the Criminal Injuries Compensation Authority
What the Criminal Injuries Compensation Authority does
We deal with compensation claims from people who have been physically or mentally injured because they were the victim of a violent crime in England, Scotland or Wales.
CICA is an executive agency, sponsored by the Ministry of Justice.
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Documents
Services
- Claim compensation if you were the victim of a violent crime
- Criminal injuries compensation tribunal
Guidance and regulation
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See all policy papers and consultationsTransparency and freedom of information releases
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Contact CICA
Criminal Injuries Compensation Authority
Atlantic Quay
15 York Street
Glasgow
G2 8JQ
United Kingdom
Claim enquiries
0300 003 3601
From outside the UK:
+44 (0)203 684 2517
If you are making an enquiry about an existing case, please use the contact form. You can contact us by phone or live chat between 10:00 and 15:00 Mondays to Fridays. Our offices are not open to the public, and you will not be able to visit us.
Start a live chat:
https://claim-criminal-injuries-compensation.service.justice.gov.uk/start-chat
Complaints
Alexander Bain House
Atlantic Quay
15 York Street
Glasgow
G2 8JQ
United Kingdom
To submit a complaint by phone
0300 003 3601
From outside the UK:
+44 (0)203 684 2517
Use this form if you are dissatisfied with an aspect of the CICA or how we have handled your claim and wish to submit a complaint.
Ministry of Justice Press office
Telephone (journalists only)
0203 334 3536
Reporting Fraud
The CICA is committed to preventing and tackling fraud to protect public funds intended for victims of violent crime. If you suspect someone has made a fraudulent claim for criminal injuries compensation, you can let us know in strict confidence by emailing us on fraud@cica.gov.uk.
Your personal information
Use this link to request your personal data from the Criminal Injuries Compensation Authority.
Our Privacy Notice explains how we treat your personal information.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we’ve already answered your question.
- Make a new request by contacting us using the details below.
Freedom of Information requests
Alexander Bain House
Atlantic Quay
15 York Street
Glasgow
G2 8JQ
United Kingdom
Corporate information
Jobs and contracts
Find out about our commitment to publishing in Welsh. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use. Find out About our services.