Personal information charter

This information charter sets out the standards you can expect from us when we collect, hold or use your personal information

We will ensure that we will treat all personal information in accordance with data protection legislation, including the General Data Protection Regulation and Data Protection Act 2018.

When we collect, hold, use or process your personal data in any way, you are entitled to be told:

  • the purpose for which the data is being used and our lawful basis for processing it
  • how long we will keep your data and who we will share it with
  • whether it will be transferred or accessed outside the UK or EU and what legal safeguards are in place to protect it
  • about any rights you may have, including the right to access your information, or to object to its being used.
  • about your right to complain to the Information Commissioner if you feel that your personal information has been mishandled
  • about the identity of our Data Protection Officer (an independent advisor on data protection matters)

You are also entitled to have your personal information:

  • protected and kept secure
  • kept accurate and up to date
  • not used for purposes which are incompatible with those for which it was collected
  • kept only for as long as it is needed for the purpose for which it was collected (unless it must be kept as part of the historic record)

How to access your personal information

If you would like a copy of any personal information that we hold about you, visit our Subject Access information page.

Privacy Notice

Our Privacy Notice explains in more detail how we will handle your data in specific circumstances.

Data Protection Officer

If you have any concerns about how the CICA is handling your personal data, you may contact the Data Protection Officer (DPO).

The DPO provides independent advice and monitoring of our use of personal information. They can be contacted here:

Amie Alekna
Data Protection Officer
Ministry of Justice
102 Petty France London
SW1H 9AJ