From Saturday 15 October, customers will be unable to leave messages to request an LPA pack or log a safeguarding concern.
Customers can continue to complete the forms online using our digital tool or download the forms on GOV.UK.
If you have a safeguarding concern and believe a vulnerable adult is in immediate danger please contact the police. If the query is not urgent, please contact us on Monday.
We expect normal services will resume on Monday 17 October.
Don’t include personal or financial information like your National Insurance number or credit card details.