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  1. 1What do you need to contact DVLA about?

    Vehicle registration and V5C certificates (log books)

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Vehicle registration and V5C certificates (log books)

Before you contact DVLA, read how to:

By phone

DVLA vehicle registration enquiries
Telephone: 0300 790 6802
Monday to Friday, 8am to 7pm
Saturday, 8am to 2pm
Find out about call charges

By email

Use the email service to contact DVLA about vehicle registration.

By post

Vehicle Customer Services
DVLA
Swansea
SA99 1AR

When to contact DVLA

It can take a few weeks to process applications. Wait for the processing time before contacting DVLA.

Type of application Processing time
Change of address 4 weeks
Change of vehicle details 4 weeks
Change of registered keeper 6 weeks
Confirmation you’ve sold your vehicle 4 weeks
Put on, take off or keep a private registration number 2 weeks

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