Contact DVLA

Your answers

1. What do you need to contact DVLA about?
Something else
2. What do you need help with?
Something else
3. Is it about a driver or a vehicle?
Vehicle

Vehicle registration and V5C certificates (log books)

Before you contact DVLA, read how to:

Find out how to to contact DVLA if you’re a critical worker in the coronavirus (COVID-19) response (for example, you work in a hospital or in a supermarket, or you’re a lorry driver).

By phone

DVLA Vehicle Enquiries
Telephone: 0300 790 6802
Monday to Friday, 8am to 1pm and 2pm to 7pm
Saturdays, 8am to 2pm
Find out about call charges

By webchat

Use the webchat service to contact DVLA about vehicle registration and V5C certificates (log books).

By email

Use the email service to contact DVLA about vehicle registration.

By post

Vehicle Customer Services
DVLA
Swansea
SA99 1AR

When to contact DVLA

It can take a few weeks to process applications. Wait for the processing time before contacting DVLA.

Type of application Processing time
Change of address 4 weeks
Change of vehicle details 4 weeks
Change of registered keeper 6 weeks
Confirmation you’ve sold your vehicle 4 weeks
Put on, take off or keep a private registration number 2 weeks