Competition and Markets Authority cases and projects

From:: Competition and Markets Authority

This case finder includes cases and projects from the Competition and Markets Authority (CMA), Office for the Internal Market (OIM) and Subsidy Advice Unit (SAU).

Providers in the quick house sales sector investigation
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - undertakings
- Opened: 23 July 2013
- Closed: 17 December 2013
Health and fitness clubs: unfair contract terms
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Recreation and leisure
- Outcome type: Consumer enforcement - undertakings
- Opened: 1 January 2012
- Closed: 10 September 2013
Retirement homes hidden exit fees investigation
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - undertakings
- Opened: 1 September 2009
- Closed: 1 April 2013
Olympic tickets sales by unauthorised traders
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Retail and wholesale
- Outcome type: Consumer enforcement - court order
- Opened: 1 June 2012
- Closed: 1 March 2013
Mileage correction businesses: compliance review
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - changes to business practices agreed
- Opened: 1 November 2012
- Closed: 1 March 2013
Prize draw promoters: aggressive and misleading prize draw promotions
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - court order
- Opened: 1 April 2008
- Closed: 1 March 2013
Secondary ticket seller poor practices
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - no formal action
- Opened: 4 August 2010
- Closed: 27 December 2012
Hart leasehold retirement properties: hidden transfer fee terms
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - undertakings
- Opened: 1 July 2009
- Closed: 1 December 2012
Mileage correction services provider: investigation and prosecution
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - court order
- Opened: 1 February 2011
- Closed: 21 November 2012
Supermarkets: retail food pricing and promotional practices
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Retail and wholesale
- Outcome type: Consumer enforcement - changes to business practices agreed
- Opened: 12 January 2012
- Closed: 20 November 2012
Government services: deceptive online selling
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - no formal action
- Opened: 1 July 2011
- Closed: 1 November 2012
Incentive Leisure Group: mis-selling timeshare products
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Recreation and leisure
- Outcome type: Consumer enforcement - court order
- Opened: 1 January 2009
- Closed: 1 September 2012
The Online Shopping Company: non-delivery of orders and failure to provide refunds
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Retail and wholesale
- Outcome type: Consumer enforcement - undertakings
- Opened: 1 September 2011
- Closed: 1 September 2012
Online defamation threats investigation
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - no formal action
- Opened: 1 October 2010
- Closed: 1 August 2012
Fairhold leasehold retirement properties: transfer fee terms
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - undertakings
- Opened: 1 June 2009
- Closed: 1 August 2012
Optimum Care Mobility Ltd: unfair commercial practices in relation to doorstep sales
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Healthcare and medical equipment
- Outcome type: Consumer enforcement - court order
- Opened: 1 April 2011
- Closed: 1 July 2012
Airlines: payment card surcharges investigation
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Transport
- Outcome type: Consumer enforcement - undertakings
- Opened: 1 September 2011
- Closed: 1 July 2012
MoreNiche: non-disclosure of commercial promotion of products
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - undertakings
- Opened: 1 June 2011
- Closed: 1 April 2012
Hanover Housing Association retirement properties: hidden transfer fee terms
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - changes to business practices agreed
- Opened: 1 June 2009
- Closed: 1 April 2012
Friedrich Mueller: misleading prize draw mailings
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - court order
- Opened: 1 February 2009
- Closed: 1 April 2012
Domestic bulk LPG suppliers: unfair contract terms
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Oil and gas refining and petrochemicals
- Outcome type: Consumer enforcement - undertakings
- Opened: 1 November 2011
- Closed: 1 March 2012
Vital Beauty and Swiss Home Shopping: unsolicited prize draw mailings
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Retail and wholesale
- Outcome type: Consumer enforcement - court order
- Opened: 1 May 2008
- Closed: 1 February 2012
Mobility aids sector: unfair practices
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Healthcare and medical equipment
- Outcome type: Consumer enforcement - no formal action
- Opened: 1 April 2011
- Closed: 1 February 2012
Acorn Mobility Services Ltd: unfair consumer contract terms and conditions
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Healthcare and medical equipment
- Outcome type: Consumer enforcement - changes to business practices agreed
- Opened: 1 February 2012
- Closed: 1 February 2012
Adaptive Affinity: lack of transparency of fees for services and schemes
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Retail and wholesale
- Outcome type: Consumer enforcement - undertakings
- Opened: 1 June 2010
- Closed: 1 October 2011
Carcraft: poor practices in the sale of vehicles, finance and guarantees
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Motor industry
- Outcome type: Consumer enforcement - undertakings
- Opened: 1 May 2009
- Closed: 1 October 2011
Transparency of heating oil price comparison websites
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Oil and gas refining and petrochemicals
- Outcome type: Consumer enforcement - undertakings
- Opened: 1 January 2011
- Closed: 1 September 2011
Ashbourne Management Services: unfair gym membership contracts
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Recreation and leisure
- Outcome type: Consumer enforcement - court order
- Opened: 1 September 2005
- Closed: 1 August 2011
Shop4Tek: non-delivery of orders and failure to provide refunds
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Retail and wholesale
- Outcome type: Consumer enforcement - court order
- Opened: 22 December 2009
- Closed: 13 May 2011
We Buy Any Car: unfair practices by trader offering vehicle buying service
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Retail and wholesale
- Outcome type: Consumer enforcement - undertakings
- Opened: 1 March 2010
- Closed: 28 March 2011
Marko Media Ltd (Groupola): use of bait advertising
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - undertakings
- Opened: 27 July 2010
- Closed: 10 March 2011
Purchase of gold by post: unfair contract terms
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Retail and wholesale
- Outcome type: Consumer enforcement - undertakings
- Opened: 1 November 2009
- Closed: 14 February 2011
Online retailer: non-delivery of orders and false contact details
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Retail and wholesale
- Outcome type: Consumer enforcement - changes to business practices agreed
- Opened: 1 February 2010
- Closed: 1 February 2011
Scriptmatix: supply of software for artificial bidding on 'penny auction' websites
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - undertakings
- Opened: 4 August 2010
- Closed: 15 December 2010
Battybid: use of automated bidding on 'penny auction' website
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - undertakings
- Opened: 9 December 2009
- Closed: 15 December 2010
Handpicked Media Ltd: non-disclosure of commercial blogging activity
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Communications
- Outcome type: Consumer enforcement - undertakings
- Opened: 1 July 2010
- Closed: 1 December 2010
Misleading claims by modelling agencies
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - undertakings
- Opened: 1 January 2009
- Closed: 24 November 2010
Business networking services: misleading online selling and non-provision of services
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Communications
- Outcome type: Consumer enforcement - changes to business practices agreed
- Opened: 1 March 2010
- Closed: 1 November 2010
Online trader offering bogus investment opportunities
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Retail and wholesale
- Outcome type: Consumer enforcement - changes to business practices agreed
- Opened: 1 November 2009
- Closed: 1 September 2010
Deceptive online selling of EHIC cards
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - undertakings
- Opened: 26 March 2010
- Closed: 10 August 2010
FIFA World Cup 2010 tickets: sales by unauthorised traders
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - undertakings
- Opened: 1 December 2009
- Closed: 1 July 2010
Foxtons: hidden fees in lettings agreements with consumer landlords
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Distribution and service industries
- Outcome type: Consumer enforcement - court order
- Opened: 1 February 2008
- Closed: 1 February 2010
Personal current account contract terms: unarranged overdraft charges
- Case type: Consumer enforcement
- Case state: Closed
- Market sector: Financial services
- Opened: 1 April 2007
- Closed: 22 December 2009

93 cases

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Competition and Markets Authority cases and projects

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93 cases

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Case state

Market sector

Outcome

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Closed

93 cases

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