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  • How to use chatbots and webchat tools to improve your users’ experience of your service.

  • What to do about bullying and harassment at work - the law, action employees can take and advice for employers about their responsibilities

  • If you believe your immigration status is wrong, and it has stopped you accessing work, benefits or services, you can ask the Home Office to check it.

  • This playbook explains how we use social media at GDS. In it, we share our best practice, what we've learned and what we're planning to do.

  • Advice and support for those who are experiencing or feel at risk of sexual violence and abuse.

  • We are a government agency that helps to deliver economic confidence by supporting those in financial distress, tackling financial wrongdoing and maximising returns to creditors. The Insolvency Service is an executive agency, sponsored by the Department for Business and Trade...

  • The Government Recruitment Service (GRS) was launched in September 2017 and is part of Civil Service HR in the Cabinet Office. As an ‘in-house’ provider, GRS works to meet recruitment needs across government. We deliver around 70 per cent of...

  • Find out how to get help if you or someone you know is a victim of domestic abuse.

  • This series brings together all documents relating to Employment relations occasional papers.

  • Guidance documents and updates for Sellafield Ltd employees.

  • How to tax employee expenses for entertaining clients.

  • The Payment Exception Service is a way for people who do not have a bank account to collect benefit or pension payments. It replaces the Simple Payment service

  • The Office of the Regulator of Community Interest Companies decides whether an organisation is eligible to become, or continue to be, a community interest company (CIC). It is responsible for investigating complaints - taking action if necessary - and it...

  • Use this service if you need to repay debt to the Department for Work and Pensions (DWP).

  • The Government Property Agency brought together Civil Service leaders to exchange ideas, debate trends and inform how the GPA delivers its property services.

  • Access and unfair practices during recognition and derecognition ballots

  • How to challenge your Council Tax band if you think you're paying too much Council Tax because your band is wrong.

  • The Online Safety Bill is a new set of laws to protect children and adults online. It will make social media companies more responsible for their users’ safety on their platforms.

  • We help people, businesses and the UK economy by promoting competitive markets and tackling unfair behaviour. CMA is a non-ministerial department.

  • The Intellectual Property Office (IPO) is the official UK government body responsible for intellectual property (IP) rights including patents, designs, trade marks and copyright. IPO is an executive agency, sponsored by the Department for Science, Innovation and Technology , supported...