Challenge your Council Tax band

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Challenging your band

Council Tax bands are based on how much a property was worth on:

You might be able to challenge your Council Tax band if you have evidence that suggests the band is wrong.

When you can challenge your band

You can challenge your band if you have been paying Council Tax on your property for less than 6 months.

If you’ve been paying Council Tax on your property for more than 6 months you can only challenge your band in specific circumstances. These include if:

  • your property has changed - for example, it’s been demolished, split into multiple properties or merged into one
  • your property’s use has changed - for example, part of your property is now used for business
  • your local area has changed - for example, a new supermarket has been built

Before you challenge your band

Contact the Valuation Office Agency (VOA) to explain why you think your band is wrong. You must be able to provide evidence that supports your opinion. The VOA may be able to review and change your band without you needing to challenge it.

There’s currently a reduced telephone service because of coronavirus (COVID-19). Only contact the VOA by telephone if you cannot email them.

Valuation Office Agency
ctonline@voa.gov.uk
Telephone (England): 03000 501 501
Telephone (Wales): 03000 505 505
Monday to Friday, 9:00am to 3:30pm
Find out about call charges

How to challenge your band

If the VOA has reviewed your band and you do not agree with their decision, you can then formally challenge your band.

  1. Find your property’s Council Tax band on the valuation list.

  2. Select your property. From ‘Council Tax band details’ choose ‘Do you think this Council Tax band is wrong?’

  3. From ‘If you think your Council Tax band is wrong’ choose ‘Check if you can formally challenge your Council Tax band’.

  4. Answer the questions on the checklist to find out if you can make a challenge.

  5. Select ‘Make a formal challenge against your Council Tax band online’ to fill in the challenge form.

  6. Provide evidence that supports your challenge in the ‘Formal challenge details’ section.

You must continue paying your Council Tax while the challenge is happening.

You can also appoint someone else to challenge on your behalf.

If you’re in Scotland use the Scottish Assessors website to check your Council Tax band, then follow the link ‘Make a proposal’.