Guidance

United Kingdom Security Vetting: Contact Us

United Kingdom Security Vetting (UKSV) is the main UK government provider of security clearances.

Before contacting us

Before contacting the UKSV Enquiry Centre, please read the information contained in the links below. Answers to most queries can be found within these pages.

Applicant

UKSV National Security Vetting Solution: Guidance for applicants

Existing clearance holders

Sponsor

UKSV National Security Vetting Solution: Guidance for sponsors

Decision Maker

Referees, Hiring Managers, Contractors and Consultants

Forms and Guidance

International personnel security clearance

UKSV Enquiry Centre

When contacting us sponsors are required to identify themselves by their sponsor ID. ASI/VSI information can only be discussed with registered sponsors that have NSVS sponsor accounts.

If you have forgotten your sponsor ID or you have registered for an account but not received your sponsor ID yet, please contact our Enquiry Centre. You will be asked a number of questions to establish your identity. Once your identity has been confirmed we will inform you of your sponsor ID.

If you have not registered for an account please contact your authorising body or DSO. If you are MOD, a list of authorising bodies can be found on the Defence Net / UKSV Team site / Departmental Security Authorities link. Other government department sponsors should contact their DSO.

If you are an applicant of security vetting, you will be required to provide us with your full name and date of birth from which we will be able to locate you on our system and you will then be asked further security questions. Failure to pass the security questions will result in your request being refused.

Opening hours:

Monday to Friday, 8am to 5pm

Telephone:

01904 662 644 Military: 94777 2644

Email:

UKSV-ContactUs@mod.gov.uk

Postal Address:

United Kingdom Security Vetting
Building 107
Imphal Barracks
Fulford Road
York
YO10 4AS

Feedback

We welcome your feedback about the service we provide. Please contact us using the email address UKSV-ContactUs@mod.gov.uk.

Complaints

How to make a complaint to UKSV.

Published 14 August 2019
Last updated 12 February 2020 + show all updates
  1. Vetting charter and privacy information has been moved to a separate 'Privacy and data protection' page.

  2. Page reformatted

  3. First published.