Guidance

Morton Hall Immigration Removal Centre

Morton Hall is an immigration removal centre (IRC) in Swinderby, near Lincoln, for men aged 18 and over.

Visits are temporarily suspended following instructions for people to stay at home, protect the NHS and save lives. We will update here as soon as this changes. You can also follow @HMPPS on Twitter and read a rolling update page.

There are a number of other ways to contact someone in Morton Hall if you are unable to visit them.

You can also contact the Prisoners’ Families Helpline on 0808 808 2003.

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Book and plan your visit to Morton Hall

To visit someone in Morton Hall you can either book your visit or turn up on the day. Spaces fill up in advance so you are advised to book or risk getting turned away.

You will also need identification.

At least one visitor must be 18 or older at every visit.

Contact Morton Hall if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

  • travel to Morton Hall
  • somewhere to stay overnight
  • meals

How to book family and friends visits

Visits can be booked only by telephone.

Booking line: 01522 666 819
Daily, 9:30am to 12:30pm
Find out about call charges

Visiting times:

  • Monday: 1:15pm to 4:15pm
  • Tuesday: 1:15pm to 4:15pm
  • Wednesday: 1:15pm to 4:15pm
  • Thursday: 1:15pm to 8:15pm
  • Friday: 1:15pm to 4:15pm
  • Saturday: 1:15pm to 4:15pm
  • Sunday: 1:15pm to 4:15pm and 5:30pm to 8:15pm

Visitors must arrive at least 20 minutes before the end of the visit to gain entry.

Legal visits can only be booked by telephone.

Booking line: 01522 666 819
Daily, 9:30am to 12:30pm
Find out about call charges

Visiting times are Monday to Friday, 9am to 11:45am and 1:15pm to 5pm.

Visitors must arrive at least 20 minutes before the end of the visit to gain entry.

Getting to Morton Hall

Find Morton Hall on a map

The closest railway station is Swinderby, about a 15 minute walk from Morton Hall, however rail and bus services are limited.

Visitors can request a taxi from Lincoln or Newark-on-Trent by calling the visitors centre on 01522 666 819. Taxis must be booked at least 24 hours in advance. The line is open Monday to Friday, 9am to 11:30am.

To plan your journey by public transport:

There is a visitors car park, including space for Blue Badge holders.

Entering Morton Hall

All visitors need to bring photo ID with them, such as:

  • passport
  • driving licence
  • benefit book
  • senior citizen’s public transport pass
  • annual public transport season ticket (with photo card)
  • employer ID card (if it shows the name of the visitor and the employer)
  • European Community identity card

Photocopies are not accepted.

All visitors will be given a pat-down search, including children. You may also be sniffed by security dogs.

Morton Hall has a family-friendly dress code which means visitors should dress appropriately. You may be turned away if you are wearing revealing clothing or anything with an offensive pattern or slogan.

There are strict controls on what you can take into Morton Hall. Each adult visitor will be allowed a small amount of cash to buy snacks in the visiting hall. You will have to leave most of your other items in a locker or with security. This includes pushchairs and car seats.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

There is a visitors centre run by Lincolnshire Action Trust. Family and friends can relax and get advice and support from the staff.

There are facilities for making drinks and warming up food, plus toilets and a baby changing area.

Telephone: 01522 666 819
Find out about call charges

Opening hours:

  • Monday: 8:30am to 5pm
  • Tuesday: 8:30am to 5pm
  • Wednesday: 8:30am to 5pm
  • Thursday: 8:30am to 8:30pm
  • Friday: 8:30am to 5pm
  • Saturday: 9:30am to 4:30pm
  • Sunday: 9:30am to 8:30pm

Family days

Morton Hall holds 4 family days a year giving residents more time to spend time with their children in a relaxed setting.

Keep in touch with someone at Morton Hall

There are several ways you can keep in touch with a resident during their time at Morton Hall.

Phone calls

Residents are allowed their own basic mobile phones and can use these to make and receive calls. Some features, such as cameras, are not permitted.

Residents can also borrow phones from reception.

Video calls

Residents are able to book and make outgoing Skype video calls with family and friends.

Email

Residents have access to an internet hub where they can browse websites and access personal email.

Letters

You can write at any time.

Include the person’s name and number on the envelope.

If you do not know their number, contact Morton Hall.

All post, apart from legal letters, can be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can also send postal orders and cheques. These should be made payable to ‘HMPPS’ and include the resident’s name and number on the back.

Gifts and parcels

Items such as clothes and books can be sent in to residents or handed in during a visit. Contact Morton Hall for more information on what’s allowed.

Make sure to include the person’s name and number on the parcel.

All parcels can be opened and checked by officers.

Life at Morton Hall

Morton Hall holds adult men who are subject to deportation and require secure conditions. Residents can access family contact, legal support and a range of activities. A Home Office team is based at the site providing a link with case workers.

Security and safeguarding

Every person at Morton Hall has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

All safeguarding processes are overseen by the Lincolnshire Safeguarding Adults Board.

Arrival and first night

When a resident first arrives at Morton Hall, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Induction

Each person who arrives at Morton Hall gets an induction that lasts a couple of days. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training

In addition, they will meet with a member of Home Office staff.

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

Around 400 men live at Morton Hall across a number of residential units. These are:

  • Seacole (for new arrivals)
  • Fry
  • Windsor
  • Sharman
  • Johnson
  • Torr

There is also a care and separation unit.

Education and work

Residents have access to a broad range of learning opportunities, including classes in English for speakers of other languages (ESOL).

Other course include:

  • business studies
  • information and communication technology (ICT)
  • literacy and numeracy
  • life skills such as preparation for work, budgeting and money management

There are additional vocational courses in barbering, catering, gardening and recycling as well as work-based learning in industrial workshops.

Language Line and local translators are used to assist residents.

Support for family and friends

Find out about advice and helplines for family and friends.

Problems and complaints

If you have a problem contact Morton Hall. If you cannot resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

Contact Morton Hall

Manager: Karen Head

Telephone: 01522 666 700
Fax: 01522 666 895
Find out about call charges

Address

IRC Morton Hall
Swinderby
Lincoln
LN6 9PT

See map

Safer custody

If you have concerns about the safety or wellbeing of a man in Morton Hall, you can leave a message on the safeguarding line. Messages are checked at least 4 times a day.

Telephone: 01522 666 885
Find out about call charges

In an emergency, call 01522 666 976 to talk to a member of staff.

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Published 1 July 2020