Guidance

Kirklevington Grange Prison

Kirklevington Grange is an open prison in Stockton-on-Tees for men resettling in the north-east of England.

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Book and plan your visit to Kirklevington Grange

Kirklevington Grange is now offering visits for family, friends and significant others, in line with stage 1 of the National Framework for Prisons.

Find out more about visiting someone in prison during the COVID-19 pandemic. You can also follow @HMPPS on Twitter and read a rolling update page.

We are now allowing physical contact at social visits following a negative rapid test. Find out more here.

There are a number of other ways to contact someone in prison if you are unable to visit them.

You can also contact the Prisoners’ Families Helpline on 0808 808 2003. You will not be able to book a visit using this number.

To visit someone in Kirklevington Grange you must:

  • be on that person’s visitor list
  • have the required ID with you when you go

At least one visitor must be 18 or older at every visit. Usually 3 adults and 3 children can attend at one time.

Prisoners are allowed one visit per week. Men who have earned ‘enhanced privileges’ can have one extra visit per month.

Contact Kirklevington Grange if you have any questions about visiting.

Help with the cost of your visit

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

  • travel to Kirklevington Grange
  • somewhere to stay overnight
  • meals

How to book family and friends visits

It is not possible to book your own visit to Kirklevington Grange. Prisoners must arrange visits themselves using an app.

Visiting times:

  • Tuesday: 1:40pm to 2:40pm and 3:05pm to 4:05pm
  • Wednesday: 1:45pm to 3:45pm
  • Thursday: 1:40pm to 2:40pm and 3:05pm to 4:05pm
  • Friday: 1:45pm to 3:45pm
  • Saturday: 1:45pm to 3:45pm and 3:05pm to 4:05pm
  • Sunday: 9:00am to 11:00am, 1:45pm to 3:45pm and 3:05pm to 4:05pm

Prisoners are allowed community visits after an initial risk assessment. These visits are used to improve family ties and links with the community.

Email: visitsbooking.kirklevington@hmps.gsi.gov.uk

Visiting times:

  • Tuesday: 1:30pm to 2:30pm and 3:05pm to 4:05pm
  • Wednesday: 1:45pm to 3:45pm
  • Thursday: 1:30pm to 2:30pm and 3:05pm to 4:05pm
  • Friday: 1:45pm to 3:45pm

Prisoners who are released on temporary licence are encouraged to have their legal or professional meetings during that time.

Getting to Kirklevington Grange

Find Kirklevington Grange on a map

The closest railway station is Yarm. From there it is a 10-minute walk to Kirklevington Grange.

To plan your journey by public transport:

A visitor car park with Blue Badge spaces is available by the coffee shop.

Entering Kirklevington Grange

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison.

Visitors may be given a pat-down search, including children. You may also be sniffed by security dogs.

Kirklevington Grange has a strict dress code policy, which means visitors should wear smart clothes (no vests, no low-cut tops, no shorts, no short dresses and no headwear, other than that worn for religious reasons).

Each adult visitor is allowed to take in a maximum of £20 in coins, £5 or £10 notes (£20 notes are not allowed).

There are strict controls on what you can take into Kirklevington Grange. You will have to leave most of the things you have with you in a locker or with security. This includes pushchairs and car seats.

You will be told the rules by an officer at the start of your visit. If you break the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

There is an external coffee shop and visitors centre run by Nepacs.

There are no refreshments available or play facilities for children.

Family days

There are no family days taking place.

Keep in touch with someone at Kirklevington Grange

There are several ways you can keep in touch with a prisoner during their time at Kirklevington Grange.

Secure video calls

Secure video calling is available at this prison. Family and friends need to download the purple visits app, create an account, register all visitors, and add the prisoner to their contact list.

Read more about how it works

Phone calls

Prisoners do not have phones in their rooms so they will always have to call you. They have to buy phone credits to do this and can call until 10pm.

They can phone anyone named on their list of friends and family. This list is checked by security when they first arrive so it may take a few days before they are able to call.

You can also exchange voicemails using the Prison Voicemail service.

Officers may listen to phone calls as a way of preventing crime and helping keep people safe.

Email

You can send emails to someone in Kirklevington Grange using the Email a Prisoner service.

You might also be able to attach photos and receive replies from the prisoner, depending on the rules at Kirklevington Grange.

Letters

You can write at any time.

Include the person’s name and prisoner number on the envelope.

All post, apart from legal letters, will be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

  • are unable to use a computer, a smart phone or the internet
  • do not have a debit card

This will allow you to send money by post.

Gifts and parcels

Before you can send any items, the prisoner must apply and get approval. Contact Kirklevington Grange for more information on what’s allowed.

Family and friends of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.   For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F.

Life at Kirklevington Grange

Kirklevington Grange aims to prepare prisoners for their release by addressing their offending behaviour and encouraging them to take responsibility for their actions.

Prisoners are encouraged to maintain and develop links with their families and the wider community.

In the final stages of their sentence prisoners can work or study outside the prison.

Prisoners have a responsibility to work towards their sentence plan and progress through risk assessment to gain release on temporary licence. Support and guidance are provided throughout.

Security and safeguarding

Every person at Kirklevington Grange has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

All safeguarding processes are overseen by Teeswide Safeguarding Adults Board.

Arrival and first night

When a prisoner first arrives at Kirklevington Grange, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.

Induction

Each person who arrives at Kirklevington Grange gets an induction that lasts about a week. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training
  • other support (sometimes called ‘interventions’), such as managing difficult emotions

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.

Accommodation

About 280 men live in single rooms at Kirklevington Grange. All rooms have storage cupboards, privacy locks and prisoners have their own key. 140 of the rooms have their own wetroom.

Education and work

Prisoners at Kirklevington Grange have the opportunity to complete basic education courses on-site. They can also address offending-related behaviour by working with the drug and alcohol support team.

An employability course is available, which supports CV writing, interview skills and searching for a job.

Kirklevington Grange has extensive links with local employers who provide paid employment for prisoners. Kirklevington Grange also organises a wide range of vocational training.

Jobcentre Plus visits the prison every week to offer information and guidance, as well as to help complete job seekers allowance applications in preparation for release.

Temporary release

After an initial 3-month period at Kirklevington Grange, prisoners are risk assessed for release on temporary licence (ROTL).

If suitable, they will then complete a minimum of 30 days community work on placements in the voluntary sector. They can then progress to employment or education.

Support for family and friends

Find out about advice and helplines for family and friends.

Support at Kirklevington Grange

Nepacs can provide families with support and signpost you to other services. A Nepacs family support worker is available to support prisoners and families in the last 6 months of a prisoner’s sentence.

Problems and complaints

If you have a problem contact Kirklevington Grange. If you cannot resolve the problem directly, you can make a complaint to HM Prison and Probation Service.

HM Prison and Probation Service publishes action plans for Kirklevington Grange in response to independent inspections.

Contact Kirklevington Grange

Governor: Rebecca Newby

Telephone: 01642 792 600
Monday to Friday, 7am to 10pm
Saturday and Sunday, 7am to 5pm
Find out about call charges

Follow Kirklevington Grange on Twitter

Address

HMP Kirklevington Grange
Yarm
Cleveland
TS15 9PA

See map

Safer custody hotline

If you have concerns about the safety or wellbeing of a man in Kirklevington Grange, call the safer custody hotline. It is an answer machine, checked and followed up every day. Leave your name, the prisoner’s name, a return contact number and brief details about your concern.

Telephone: 01642 792 656
Find out about call charges

In an emergency, call the switchboard.

Help us to improve this page. Give us your feedback in this 2-minute survey.

Published 24 March 2020
Last updated 20 August 2021 + show all updates
  1. Updated physical contact guidance

  2. Updated visting times for legal and professional visits.

  3. New visiting times and booking information added.

  4. Prison moved into National Stage 3 framework and is now preparing to open visits for family, friends and significant others. We will update this page with specific visiting information as soon as possible.

  5. Visits update

  6. Updated visits information in line with national tier restrictions

  7. Updated visiting information in line with new local restriction tiers.

  8. Updated visiting information in line with new local restriction tiers.

  9. Updated visiting information in line with new national restrictions in England.

  10. Updated visiting information in line with coronavirus restrictions.

  11. added survey link

  12. Visiting information update

  13. First published.