Morton Hall Prison

Morton Hall is a prison in Swinderby, near Lincoln, for men aged 18 and over.

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Book and plan your visit to Morton Hall

Now that regular COVID testing of people in the wider community has ended, you are no longer required to take a COVID test before coming to see someone for a visit, although we would still encourage you to do so.

We will continue to run social visits whilst it is safe to do so.

Visiting rules may change if there is an outbreak within the prison, this may include bringing back testing before visits for a short time to protect you, the person you are visiting and staff.

If you are unable to visit someone in prison you can still keep in touch.

You can also contact the Prisoners’ Families Helpline on 0808 808 2003. You will not be able to book a visit using this number.

Help with the cost of your visit

The Assisted Prison Visits Scheme exists to provide help with travel expenses for prisoners’ close relatives, partners or sole visitors who meet the qualifying rules on income.

Visitors are eligible to claim if they are:

  • A close relative of the person they wish to visit for example: wife, husband, civil partner, mother, father, son, daughter, brother or sister, adoptive/step/half-brother/sister, step-child or step-parent, or they are their sole visitor, i.e., the only person who is visiting them.

  • Meet specific eligibility low income/benefit criteria.

APV forms can be obtained from the prison visitor’s centre, who will stamp the form to confirm that a visit has taken place. Blank forms will not be stamped in advance. Forms can also be obtained from the Prisoners’ Families Helpline - 0808 808 2003, local citizens’ advice bureaus, or by calling APVU on 0300 063 2100.

Claims must be made within 28 days of the date of the first visit and must be made online by the visitors. They can do so by visiting the help with prison visits page.

They will need to upload a photo of their stamped APV forms.

How to book family and friends visits

To visit someone at HMP Morton Hall, you must book in advance. Spaces are usually limited to 14 sessions per slot and booking closes 48 hours before the session is due to take place.

Visits can be booked by telephone or email.

Booking line: 01522 666 819
The booking line is open Monday to Sunday 9:30am to 12:30pm
Find out about call charges

Email booking:

Visiting times:

  • Tuesday: 1:15pm to 4pm
  • Thursday: 1:15pm to 4pm
  • Saturday: 1:30pm to 4:15pm
  • Sunday: 1:30pm to 4:15pm

Visitors must arrive at least 30 minutes before the end of the visit to gain entry.

Legal visits can be booked by telephone or email.

Booking line: 01522 666 819
The booking line is open daily from 9:30am to 12:30pm
Find out about call charges

Email booking:

Visiting times

  • Monday to Friday, 9am to 11:45am and 1:15pm to 5pm.

Visitors must arrive at least 20 minutes before the end of the visit to gain entry.

Getting to Morton Hall

Find Morton Hall on a map

HMP Morton Hall is located the village of Swinderby, near Lincoln. The nearest train station is in Swinderby which is roughly a 15 minute walk to the prison. Other nearby stations are Newark Northgate (9 miles away) or Lincoln (12 miles away).

Visitors can request support with booking a taxi from Lincoln or Newark-on-Trent by calling the visitors centre on 01522 666 819. Taxis must be booked at least 24 hours in advance. The line is open Monday to Sunday, 9:30am to 12:30pm.

To plan your journey by public transport:

There is a visitors car park, including space for Blue Badge holders.

Entering Morton Hall

All visitors, aged 16 or older must prove their identity before entering the prison. Read the list of acceptable forms of ID when visiting a prison.

All visitors will be given a rub-down search, including children. You may also be asked to pass a security dog.

Morton Hall has a family-friendly dress code which means visitors should dress appropriately. You may be turned away if you are wearing revealing clothing or anything with an offensive pattern or slogan.

There are strict controls on what you can take into Morton Hall. Each adult visitor will be allowed a small amount of cash to buy snacks in the visiting hall. You will have to leave most of your other items in a locker or with security. This includes pushchairs and car seats.

You will be told the rules by an officer at the start of your visit. If you do not comply with the rules, your visit could be cancelled and you could be banned from visiting again.

Visiting facilities

There is a visitors centre run by Lincolnshire Action Trust. Family and friends can relax and get advice and support from the staff.

There is currently limited refreshments onsite but there is access to a vending machine during your visit. Please ensure you bring change as this machine does not accept notes or cards. There is also access to warm up baby food, a baby changing area, male and female toilets, and a disabled toilet.

Telephone: 01522 666 819
Find out about call charges

Opening hours:

  • Monday: 9am to 12:15pm and 12:45pm to 4:30pm
  • Tuesday: 9am to 12:15pm and 12:45pm to 4:30pm
  • Wednesday: 9am to 12:15pm and 12:45pm to 4:30pm
  • Thursday: 9am to 12:15pm and 12:45pm to 7pm
  • Friday: 9am to 12:15pm and 12:45pm to 4:30pm
  • Saturday: 12:45pm to 4:30pm
  • Sunday: 12:45pm to 4:30pm

Family days

Morton Hall holds a number of Family days each year giving prisoners more time to spend time with their children in a relaxed setting.

Keep in touch with someone at Morton Hall

There are several ways you can keep in touch with a prisoner during their time at Morton Hall.

Secure video calls

Secure video calling is available at this prison. Prisoners can request and book calls through a prison officer who will provide assistance.


All cells have in-cell telephony which allows prisoners to make phone calls to pre-approved numbers.


Email a prisoner is a service which allows families to send an email to someone inside the majority of UK prisons.

The emails are printed out and delivered along with other post on a daily basis. The cost of this is just 40p. The website below gives more information about the service, how to sign up and other details. Prisoners can then send you a reply back.

Visit the Email a prisoner site


You can write at any time.

Include the person’s name and number on the envelope.

If you do not know their number, contact Morton Hall.

All post, apart from legal letters, can be opened and checked by officers.

Send money and gifts

You can use the free and fast online service to send money to someone in prison.

You can no longer send money by bank transfer, cheque, postal order or send cash by post.

If you cannot use the online service, you may be able to apply for an exemption - for example if you:

  • are unable to use a computer, a smart phone or the internet
  • do not have a debit card

This will allow you to send money by post.

Gifts and parcels

Items such as clothes and books can be sent in to prisoners or handed in during a visit. Contact Morton Hall for more information on what’s allowed.

Family and friends of prisoners are permitted to send books directly to their loved ones, or can order books from approved retailers, which can source and send the books on to prisoners.   For the full list of approved retailers, you can read the HMPPS Incentives Policy, Annex F.

Make sure to include the person’s name and number on the parcel.

All parcels can be opened and checked by officers.

Life at Morton Hall

Morton Hall holds adult men in Category C conditions, with 3 to 30 months left to serve. Prisoners can access family contact, legal support and a range of activities.

Security and safeguarding

Every person at Morton Hall has a right to feel safe. The staff are responsible for their safeguarding and welfare at all times.

For further information about what to do when you are worried or concerned about someone in prison visit the Prisoners’ Families helpline website.

In an emergency, call 01522 666 976 to talk to a member of staff.

All safeguarding processes are overseen by the Lincolnshire Safeguarding Adults Board.

Arrival and first night

When a prisoner first arrives at Morton Hall, they will be able to contact a family member by phone. This could be quite late in the evening, depending on the time they arrive.

They will get to speak to someone who will check how they’re feeling and ask about any immediate health and wellbeing needs.


Each person who arrives at Morton Hall gets an induction that lasts a couple of days. They will meet professionals who will help them with:

  • health and wellbeing, including mental and sexual health
  • any substance misuse issues, including drugs and alcohol
  • personal development in custody and on release, including skills, education and training

In addition, they will meet with a member of Home Office staff.

Everyone also finds out about the rules, fire safety, and how things like calls and visits work.


Around 350 men live at Morton Hall across a number of residential units. These are:

  • Fry
  • Windsor
  • Sharman
  • Johnson
  • Torr

There is also a care and separation unit.

Education, Skills and work activity

Prisoners have access to a broad range of learning opportunities, including vocational courses to improve personal growth, wellbeing and work related skills, English for speakers of other languages (ESOL), ICT, functional Maths and English. We have a range of work related activity that is aimed at preparing for employment upon release, including:

  • Manufacturing operations
  • Gardens and horticulture
  • Barbering
  • Catering and hospitality
  • Painting and decorating
  • Cleaning
  • Peer mentoring
  • Repair skills
  • Waste management

Language Line and local translators are used to assist prisoners.

Support for family and friends

The Head of Family services is Harriet Fuller, both her and the team welcome feedback during visits. Visitor satisfaction surveys will be completed twice a year and the team will look to engage with prisoners and their visitors to make improvements to services.

Lincolnshire Action Trust is the family services provider and they can give advice and support to families.

Find out about advice and helplines for family and friends.

Problems and complaints

If you have a problem contact Morton Hall.

Contact Morton Hall

Manager: Karen Head

Telephone: 01522 666 700
Fax: 01522 666 895
Find out about call charges


Morton Hall
Eagle Road

See map

Safer custody

The concern and keep safe hotline is staffed 24/7. Please call this number if you feel that a prisoner at Morton Hall may be at urgent risk of harm to themselves or others. Details from all calls will be passed directly to the Orderly Officer and acted upon immediately.

Please call: 01522 666 976 Find out about call charges

For non-urgent concerns, there is also the Safeguarding line: 01522 666 885 which is checked 4 times each day and calls passed to the Orderly Officer to action.

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Published 1 July 2020
Last updated 1 April 2022 + show all updates
  1. Updated visiting guidance based on 1 April COVID rule changes

  2. Added link to new safer custody information under Security and safeguarding.

  3. Updated visiting information: Testing for visitors aged 12 and over.

  4. Updates to visiting times for family and friends and legal visitors.

  5. New visiting times and booking information added.

  6. New visiting times and booking information added.

  7. Prison moved into National Stage 3 framework and is now preparing to open visits for family, friends and significant others. We will update this page with specific visiting information as soon as possible.

  8. visit update

  9. Updated visit info

  10. updated visit info

  11. Updated visit info

  12. Updated visiting information in line with new national restrictions in England.

  13. Updated visiting information in line with coronavirus restrictions.

  14. Updated: HMP Morton Hall visiting times and visiting procedure changes in line with coronavirus restrictions.

  15. First published.