Guidance

HM Land Registry Business e-services

Electronic services accessed through the portal or Business Gateway.

Our Business e-services are for organisations that regularly transact with us as part of the conveyancing process to request information from the Land Register or to lodge applications to change the register online.

Members of the public and business customers who make one-off or occasional use of our services can:

Business e-services

Use our electronic services instead of paper applications for:

  • a faster and more accurate service
  • lower postal costs
  • lower fees for some services
  • a reduced environmental impact
  • an electronic audit trail to help prevent fraud

Business e-services are divided into three service groups, each governed by its own terms and conditions or agreement. All customers will get access to Information Services, Land Charges Services and electronic Document Registration Service. They can also apply for Network Services and/or Lender Services at the same time, or later.

Information Services, Land Charges Services and electronic Document Registration Service

Business e-services customers must agree to comply with our conditions of use to get access to HM Land Registry Information Services (including MapSearch), Land Charges Services and the electronic Document Registration Service.

Network services

Customers who want access Network Services must meet the required criteria from HM Land Registry network access rules. Find out more about HM Land Registry Network Services.

Lender services

Customers who want to access Lender Services must meet the required criteria. Find out more about HM Land Registry Lender Services.

Apply for Business e-services

Portal

All customers who want to use Business e-services must first apply to access them through the portal.

The HM Land Registry portal is a secure website for our professional customers to access Business e-services that is available from 6.30am to 11pm every day.

Business Gateway

Business e-services customers who use the portal can also apply to access services via Business Gateway. This allows them to automatically access services from a case management system.

To do this, they must either have a case management system that offers integration or an IT development capability to integrate your system. Find out more about Business Gateway.

Terms and conditions

Certificate Authority

A certificate authority is a trusted body that creates, issues and manages certificates that prove a user’s identity during electronic transactions.

Read about how we operate as a certificate authority and provide a secure platform for you to access, authenticate and enable electronic signatures.

Help and support

If you have a query about applying for additional Business e-services, contact us either:

Published 31 August 2017
Last updated 20 December 2017 + show all updates
  1. Our online services are available as normal throughout Christmas and New Year, except for Business e-services and Business Gateway, which are not available on Christmas Day (Monday 25 December).
  2. First published.