Guidance

Create an agent services account

Create an agent services account for your tax agent firm to use certain HMRC services.

Your tax agent firm can use an agent services account to get automatic access to:

This is different to your HMRC online services for agents account. Eventually, you’ll be able to access all agent services with an agent services account.

Who should create an account

You must be the person responsible for your firm’s tax or administrative matters.

You can only create an agent services account if your business has either:

  • registered with a money laundering supervisory body
  • applied to register for money laundering supervision with HMRC and not yet received the decision

Agents not registered with HMRC

If you are not already registered with HMRC as an agent and do not have existing clients within one of HMRC’s services, you’ll need to apply to HMRC as a new agent.

You do this by applying in writing to:

Central Agent Maintainer Team
National Insurance Contributions and Employer Office
HM Revenue and Customs
United Kingdom
BX9 1AN

You’ll have to give the following information in your application:

  • full name
  • trading name (if different)
  • address that your activities are carried out from (this cannot be a PO Box address)
  • telephone number
  • email address
  • supervisor for the purposes of The Money Laundering Terrorist Financing and Transfer of Funds Regulation 2017 - details of Professional Body membership or Anti Money Laundering Supervision registration number
  • Self Assessment or company Unique Taxpayer Reference (UTR) number
  • details of which taxes you plan to deal with

Your application will be rejected if you do not give this information, or if HMRC is not satisfied with the information you provide. HMRC will tell you if your application has been successful within 28 days.

Agents based outside the UK

There’s a different way to apply for an agent services account if you’re not based in the UK.

What you’ll need

You’ll need:

  • the UTR for your tax agent firm
  • the Government Gateway user ID and password you use to access HMRC online services for agents
  • the postcode associated with your UTR

You will also need your money laundering supervisory body details, including:

  • your supervisory body’s name
  • your membership number
  • the date your membership needs to be renewed

Create an account

Sign in using the Government Gateway user ID and password you use to access HMRC online services for agents.

Start now

Service availability

Check if there are any problems with this service.

After you create an account

You’ll have 2 Government Gateway user IDs:

You’ll need to:

Get help

If you need help, you can:

Published 15 March 2018
Last updated 1 August 2019 + show all updates
  1. Added translation
  2. The section 'Who should create an account' has been updated with more information for agents not registered with HMRC.
  3. Guidance on what you will need to set up your account has been updated.
  4. A link to 'Sign up for Making Tax Digital for VAT' has been added to section 'After you create an account'.
  5. You do not need to add services to your agent services account.
  6. If your agent business is based outside the UK, information about how to get approved by HMRC before you can create an agent services account has been added.
  7. The instructions for linking clients to your agent services account have been removed from this guide. A link to a new guide for linking clients has been added.
  8. Information about what you need to get an HMRC agent services account has been updated.
  9. Information for the Making Tax Digital for VAT pilot, including how to change your client's business details has been added.
  10. Guidance on the information you'll need before you start this service has been updated.
  11. First published.