Apply for an agent services account if you're not based in the UK

Question

Accepted Answer

You must apply to HMRC for approval before you can create an agent services account, if:

your agent business is based outside the UK
you want to:
- access new HMRC online services
- use software to communicate with HMRC on behalf of your clients

Your application to access our services will be measured against HMRC Standard for Agents.

Who can apply

You can apply if:

your agent business complies with anti money laundering supervision registration or similar regulations in your country
the person applying is a director or senior officer of the business

You will need your:

full name
job title
business trading name
telephone number
email address
main trading address, which cannot be a PO Box or third party address
money laundering supervisory details, if your country requires this, including supervisory body’s name, your membership number and the date your membership needs to be renewed

When you apply, you will also need a photo or scan of your proof:

of trading address, for example, a bank statement or utility bill dated in the last 3 months
that your business is registered with a money laundering supervisory body, such as a letter from your supervisory body dated in the last 12 months, if your country requires this
of tax registration, for example, a letter from a tax authority dated in the last 12 months

You may also need:

any HMRC agent codes you have
your UK National Insurance number or Self Assessment Unique Taxpayer Reference, if you have one
your company registration number or equivalent, if you have one
any business tax references you have in your own country

You’ll need a Government Gateway user ID and password. If you do not have a user ID, you can create one when you use the service.

You will not be able to save your progress so have all your information together before you start your application.

Online services may be slow during busy times. Check if there are any problems with this service.

HMRC will tell you within 28 days if your application has been approved, and what you need to do to set up your agent services account.

If your application is approved, you’ll need to finish setting up your agents services account before you can use it to act on behalf of your clients.

If your application is rejected we will tell you why.