The line is staffed from 7am until 8pm, Monday to Friday. Outside of these times, the contact centre operates an automated service to allow fishers to leave catch records over the phone.
Fish export helpline
Fish Export Service Helpline:
0330 159 1989
The helpline is available between 7am and 8pm, Monday to Friday (excluding bank holidays). Outside of these hours, the helpline service will assist on urgent technical issues, such as unexpected FES system outages or unavailability.
Contact details for enquiries from journalists/media organisations only. For urgent queries out of hours (weekends and 5pm - 9am weekdays) please use email. The auto-response message you will receive includes further instructions on how to contact the duty officer.
New Fish Quay Brixham Devon TQ5 8AW United Kingdom