Collection

Regulated Organisations - Applications/Guidance/Practise Notes

This section contains statutory guidance/guidance on providing immigration advice and services and the application forms you may require after initial approval.

Published 7 August 2014
Last updated 13 May 2020 — see all updates

• From: Office of the Immigration Services Commissioner

Summary of OISC Regulations

1. Regulations that immigration advisers must follow
   • 26 January 2017

Guidance for EUSS Advisers

1. Guidance for EUSS advisers
   • 20 December 2019
   • Guidance

Guidance on competence

1. Guidance on competence
   • 30 March 2017
   • Statutory guidance
2. OISC's Position Statement on VPRS and VCRS
   • 23 March 2018
   • Regulation
3. Fitness of immigration services: assessing advisers
   • 1 April 2016
   • Guidance
4. Fitness of immigration services: assessing owners
   • 1 April 2016
   • Guidance

Codes of Conduct

1. Commissioner's Code of Standards: 2016
   • 2 December 2012
   • Guidance
2. The Commissioner's code of standards: OISC guidance note
   • 26 May 2017
   • Guidance
3. OISC code of standards
   • 1 April 2016
   • Statutory guidance

Complaints

1. OISC complaints scheme - April 2020
   • 24 March 2020
   • Statutory guidance
2. Complaints re-direction scheme for regulated organisations
   • 1 April 2016
   • Statutory guidance
3. Investigating client's complaints: OISC practice note
   • 24 April 2017
   • Guidance

OISC's CPD scheme

1. OISC's CPD scheme
   • 7 February 2019
   • News story
2. OISC Continuing Professional Development Scheme
   • 17 January 2018
   • Guidance

Client needs

1. Meeting the needs of vulnerable clients: OISC practice note
   • 24 April 2017
   • Guidance

Running The Business

1. Cover in the absence of an adviser: OISC practice note
   • 24 April 2017
   • Guidance
2. Signposting and referrals: OISC practice note
   • 24 April 2017
   • Guidance
3. Promotional material: OISC practice note
   • 24 April 2017
   • Guidance
4. Premises Audit: OISC practice note
   • 12 June 2019
   • Guidance
5. Licensed access scheme: OISC practice note
   • 7 June 2016
   • Guidance
6. Practice Note - Judicial Review Case Management
   • 10 April 2017
   • Statutory guidance

Financial guidance

1. Fees and accounts: OISC guidance note
   • 1 April 2016
   • Guidance
2. Invoicing customers: OISC practice note
   • 1 April 2016
   • Guidance

Supervision

1. Supervision of trainee immigration advisers: OISC guidance note
   • 24 April 2017
   • Guidance

Presentations and Training

1. OISC Consumer Satisfaction
   • 21 March 2019
   • Guidance
2. Welcome to the OISC
   • 21 March 2019
   • Guidance
3. Premises Audit Presentation
   • 3 October 2019
   • Collection
4. Professional Conduct Online Course
   • 5 November 2019
   • Guidance
5. Complaints Redirection Presentation
   • 11 May 2020
   • Guidance

OISC regulations: Barristers/Solicitors

1. OISC regulation and solicitors
   • 26 November 2019
   • Guidance
2. OISC regulation and barristers
   • 12 June 2017
   • Guidance

APPLICATION Forms

1. Application for continued registration with the OISC
   • 29 March 2019
   • Form
2. Application form and guidance notes for regulated organisations to work at a new level
   • 29 March 2019
   • Form
3. Application for Judicial Review Case Management
   • 29 March 2019
   • Guidance
4. Application for adviser raising levels: competence statement
   • 29 March 2019
   • Form
5. New adviser application and competence statement
   • 29 March 2019
   • Form
6. Application for Level 1 EU Settlement Scheme registration
   • 31 January 2019
   • Form

Published 7 August 2014
Last updated 13 May 2020 + show all updates

1. 13 May 2020

   Complaints Redirection Presentation added to the 'Presentations and Training' section.

2. 27 February 2020

   Addition of forms to apply for registration for the Level 1 EU Settlement Scheme

3. 27 January 2020

   Application forms are now collected under a single heading

4. 6 January 2020

   We have added EUSS Guidance document for advisers

5. 19 November 2019

   Added Professional Conduct Course to collection

6. 15 November 2019

   New doc added to Codes of Conduct

7. 15 November 2019

   The listings have been altered to make finding subjects easier.

8. 14 October 2019

   Added new page

9. 4 March 2019

   Added "Welcome to the OISC" page to this section

10. 27 April 2018

    Consumer Satisfaction webinar material added to collection

11. 23 March 2018

    OISC's Position on VPRS and VCRS - Request to Change Humanitarian Protection Status to Refugee Status Form

12. 26 April 2017

    Updated and HTML versions of Guidance

13. 24 April 2017

    New title; documents added to collection; HTML documents produced

14. 6 July 2016

    New practice note added.

15. 7 June 2016

    Collection updated.

16. 3 June 2016

    Collection updated.

17. 20 May 2016

    Guidance added.

18. 1 April 2016

    Collection updated.

19. 18 December 2015

    Practice note on invoicing added

20. 28 September 2015

    Guidance updated

21. 7 August 2014

    First published.