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Guidance and practice notes for registered immigration advisers

From:
Office of the Immigration Services Commissioner
Published:
7 August 2014
Last updated:
26 April 2017, see all updates

This collection brings together guidance on providing immigration advice services.

Code of standards

  1. The Commissioner's code of standards: OISC guidance note

    • Guidance

Client needs

  1. Meeting the needs of vulnerable clients: OISC practice note

    • Guidance

  2. Cover in the absence of an adviser: OISC practice note

    • Guidance

  3. Signposting and referrals: OISC practice note

    • Guidance

  4. Promotional material: OISC practice note

    • Guidance

  5. Premises: OISC practice note

    • Guidance

Financial guidance

  1. Fees and accounts: OISC guidance note

    • Guidance

  2. Invoicing customers: OISC practice note

    • Guidance

Supervision

  1. Supervision of trainee immigration advisers: OISC guidance note

    • Guidance

Complaints

  1. Investigating client's complaints: OISC practice note

    • Guidance

  2. Complaints re-direction scheme for regulated organisations

    • Statutory guidance

Other

  1. Licensed access scheme: OISC practice note

    • Guidance

  2. Practice Note - Judicial Review Case Management

    • Statutory guidance

  3. Immigration advisers and parliamentarians: OISC practice note

    • Guidance

  4. OISC regulation and solicitors

    • Guidance

  5. OISC regulation and barristers

    • Guidance
Contents

Document information

Published: 7 August 2014

Updated: 26 April 2017

+ full page history

  1. Updated and HTML versions of Guidance
  2. New title; documents added to collection; HTML documents produced
  3. New practice note added.
  4. Collection updated.
  5. Collection updated.
  6. Guidance added.
  7. Collection updated.
  8. Practice note on invoicing added
  9. Guidance updated
  10. First published.

From: Office of the Immigration Services Commissioner