Complaints re-direction scheme for regulated organisations
- Office of the Immigration Services Commissioner
- Part of:
- Complaints about immigration advisers, Regulations that immigration advisers must follow, and Guidance and practice notes for registered immigration advisers
- 9 July 2014
- Last updated:
- 1 April 2016, see all updates
Guidance for regulated organisations on the OISC complaints re-direction scheme.
PDF, 748KB, 5 pages
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The Office of the Immigration Services Commissioner (OISC) complaints re-direction scheme gives regulated OISC organisations the opportunity to resolve their complaints without OISC involvement.
This document gives details on the benefits of the complaints re-direction scheme and the process.
Published: 9 July 2014
Updated: 1 April 2016
- Guidance updated.
- Guidance updated
- First published.