Complaints re-direction scheme for regulated organisations
Guidance for regulated organisations on the OISC complaints re-direction scheme.
PDF, 748KB, 5 pages
This file may not be suitable for users of assistive technology. Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email email@example.com. Please tell us what format you need. It will help us if you say what assistive technology you use.
The Office of the Immigration Services Commissioner (OISC) complaints re-direction scheme gives regulated OISC organisations the opportunity to resolve their complaints without OISC involvement.
This document gives details on the benefits of the complaints re-direction scheme and the process.