Complaints about immigration advisers

Information from the Office of the Immigration Services Commissioner (OISC) on making complaints.


  1. Documents

This collection brings together OISC complaint forms and guidance on how the OISC deals with complaints about people providing immigration advice.

It also includes:

  • guidance on the OISC re-direction scheme
  • tips for submitting a complaint letter directly to your immigration adviser


  1. OISC complaints form

    • Form
  2. OISC complaints scheme

    • Statutory guidance
  3. Complaints re-direction scheme for regulated organisations

    • Statutory guidance
  4. Tips on writing a complaint letter to your immigration adviser

    • Guidance