If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email firstname.lastname@example.org.
Please tell us what format you need. It will help us if you say what assistive technology you use.
The 2020 Scheme is live from April 1.
This document explains how the OISC deals with complaints against people who:
provide immigration advice or services
are employed by a regulated organisation and are working under its supervision