Statutory guidance

OISC complaints scheme

How the Office of the Immigration Services Commissioner (OISC) deals with complaints against people providing immigration services.


OISC complaints scheme: 2015

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This document explains how the OISC deals with complaints against people who:

  • provide immigration advice or services
  • are employed by a regulated organisation and are working under its supervision
Published 9 December 2012
Last updated 17 May 2017 + show all updates
  1. HTML version added
  2. New OISC complaints scheme has been published.
  3. First published.