Meeting the needs of vulnerable clients: OISC practice note
- Office of the Immigration Services Commissioner
- Part of:
- Guidance and practice notes for registered immigration advisers
- First published:
- 5 December 2016
- Last updated:
- 24 April 2017, see all updates
Practice note on how immigration advisers should meet the needs of vulnerable clients.
PDF, 356KB, 4 pages
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This practice note from the Office of the Immigration Services Commissioner (OISC) provides guidance to assist OISC authorised advisers identify how a client might be vulnerable and to assist advisers in meeting the needs of such clients.
The practice note includes guidance on
- identifying a vulnerable client
- enabling a vulnerable client to access the services of a registered organisation
- factors to consider when dealing with a vulnerable client
- appropriate advice following instructions
Published: 5 December 2016
Updated: 24 April 2017
- HTML added
- First published.