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Contact DVLA

Driving licences and applications

Before you contact DVLA, read how to:

When to contact DVLA

How long it takes to get your driving licence depends on how you sent your application.

Type of application Processing time
Online 2 weeks
Post 3 weeks

Wait for the processing time before you contact DVLA.

It might take longer if DVLA needs to check your identity or medical details.

By phone

DVLA Driving Licence Enquiries
Telephone: 0300 790 6801
Monday to Friday, 8am to 7pm
Saturdays, 8am to 2pm
Find out about call charges

By webchat

Use the webchat service to contact DVLA about driving licences and applications.

By email

Use the email service to contact DVLA about driving licences and applications.

By post

Drivers Customer Services
Correspondence Team
DVLA
Swansea
SA6 7JL

Northern Ireland

Contact the Driver and Vehicle Agency if you have a Northern Ireland driving licence.

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Driving licences and applications
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