The British Embassy in Lisbon maintains and develops relations between the UK and Portugal.
During the ongoing situation involving coronavirus (COVID-19), the Embassy is closed to the public. We remain fully staffed, working from home, and our phone lines are open from 9am to 5pm. Outside these hours, you can connect directly to the FCDO’s 24 hour Contact Centre for urgent consular assistance. If you have applied for an Emergency Travel Documents, you will be contacted by a member of staff to arrange collection.
Emergency Travel Documents can only be collected by arrangement, and you will be contacted by a member of staff to agree a collection time.
Find out more on our UK and Portugal news page.
We provide services to British nationals living in and visiting Portugal. We also provide consular assistance to British nationals in Cape Verde. We do not have a Consulate in Cape Verde.
You can access UK government services while in Portugal.
You can access UK government services while in Cape Verde.
If you’re travelling in Portugal, see our Portugal Travel Advice about coronavirus (COVID-19).
See also our coronavirus travel advice for all our latest guidance on travel during coronavirus.
If you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +351 21 392 4000 or +351 282 490 750. If you are in Cape Verde call +44 (0)20 7008 1500.
Get an emergency travel document
If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.
If you are not a British citizen or have not had a British passport before
If you’re not sure, check if you’re a British citizen
If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document).
Other consular services
Notarial and documentary services
If you are in Portugal, we may be able to offer notarial services, including certifying copies of British passports, issuing vehicle importation certificates or providing informative notes on name changes. See the full list of notarial and documentary services we provide in Lisbon.
We charge fees for some of our services. See the full list of consular fees.