We maintain and develop relations between the UK and Portugal. The British Embassy in Lisbon and the Vice Consulate in Portimão provide services to British nationals living in and visiting Portugal. We also provide consular assistance to British nationals in Cape Verde. We do not have a Consulate in Cape Verde.

We work on foreign policy matters, aiming for more effective international organisations, consolidating the single market, supporting open markets and low-carbon growth. We work with Portugal to beat terrorism, nuclear proliferation and organised crime, and encourage Portuguese engagement in foreign defence missions in response to international crises. We aim to increase bilateral trade and investment, particularly by encouraging partnerships between UK and Portuguese companies to take up business opportunities in Portuguese-speaking countries.

You can access UK government services while in Portugal.

You can access UK government services while in Cape Verde.

Urgent assistance

If you’re in Portugal and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +351 21 392 4000. If you’re in Cape Verde, call +44 1908 516666. If you’re in the UK and worried about a British national in Portugal or Cape Verde, call 020 7008 1500.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are due to travel in the next 24 hours, contact us as soon as possible.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document).

Once you have contacted us, if you are in Portugal, you will be advised to make an appointment to apply for an emergency travel document at the British Embassy Lisbon or at the Vice Consulate in Portimão.

Other consular services

Notarial and documentary services

If you are in Portugal, we may be able to offer notarial services, including certifying copies of British passports, issuing vehicle importation certificates or providing informative notes on name changes. See the full list of notarial and documentary services we provide in Portugal.

Consular fees

We charge fees for some of our services. See the full list of consular fees.

We also provide services in Portimão.

Our people

Kirsty Hayes

Kirsty Hayes

British Ambassador to Portugal

Contact us

British Embassy

Rua de São Bernardo 33
1249-082 Lisbon

Consular enquiries (not visas or passports) Email: portugal.consulate@fco.gov.uk

Access and opening times

British Consulate Lisbon

Rua de São Bernardo 33
1249-082 Lisboa

Access and opening times