British Embassy Bangkok
The British Embassy in Bangkok maintains and develops relations between the UK and Thailand.
Find out more about our work on the UK and Thailand news page.
Getting help in Thailand
If you need urgent medical help or are a victim of crime, call the local emergency services on the following numbers:
- the tourist police - an English speaking service for visitors to Thailand 1155
- medical emergency 1669
- police 191
- ambulance and rescue service 1554
Contact your insurance provider if you have one. They will tell you what your policy covers, and what you need to do to make a claim.
In many situations, you will be able to help yourself without needing to contact the British Embassy. Check our guidance on:
- finding English-speaking lawyers, funeral directors and translators and interpreters in Thailand
- dealing with a death in Thailand
- being arrested in Thailand
- getting help if you’re a victim of crime
- what to do if you’re in hospital
- mental health support in Thailand
- travel advice for Thailand
If you need urgent or emergency assistance
We can help British nationals in emergencies in Thailand. We will prioritise helping those who are vulnerable and need our help the most. For example if you:
- have been injured or assaulted
- are arrested for a crime
- know a British national in Thailand who has died and you need assistance
If you need emergency assistance, or if our guidance has not given you the help you need:
- in Thailand call +66 (0) 2 305 8333
- in the UK call +44 (0) 20 7008 5000
Our phone lines are open 24/7.
If you cannot use your passport
You can apply for an emergency travel document if you need to travel urgently and cannot use your passport because it is lost, stolen or damaged.
If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.
If you do not need to travel urgently, you should still report a lost or stolen passport.
Getting a visa to the UK
The British Embassy does not provide visas and cannot advise on UK visas. If you have any questions about the application process or your visa status, contact UK Visas and Immigration.
You can check if you need a visa and apply for one.
Official documents and services we provide
We provide a limited range of notarial and documentary services when local notary publics, solicitors, or lawyers cannot provide them. You will need to pay a fee for these services.
Support for British nationals living in Thailand
Read our guidance for living in Thailand for information on travelling to, living, working and studying there.
You can find a full list of UK help and services available in Thailand.
Our people

-
Deputy Head of Mission, British Embassy Bangkok
Contact us
British Embassy Bangkok
British Embassy
AIA Sathorn Tower, Floor 12A
11/1 South Sathorn Road,
Sathorn
Bangkok 10120
Thailand
Contact form
https://www.gov.uk/con...
Telephone
+66 (0) 2 305 8333 / +44 20 7008 5000
Fax
+66 (0) 2 255 9278
Opening hours: (Local time)
Monday to Thursday, 8am to 12pm and 1pm to 4.30pm
Friday, 8am to 1pm
Department for Business and Trade
British Embassy
AIA Sathorn Tower, Floor 12A
11/1 South Sathorn Road,
Sathorn
Bangkok 10120
Thailand
Email
dbt.thailand@fcdo.gov.uk
Telephone
+66 (0) 2 305 8333
Opening hours: (Local time)
Monday to Thursday, 8am to 12pm and 1pm to 4.30pm
Friday, 8am to 1pm
Consular Section
British Embassy
AIA Sathorn Tower,
11/1 South Sathorn Road,
Sathorn
Bangkok 10120
Thailand
Telephone
+66 (0) 2 305 8333
Fax
+66 (0) 2 305 8296
Use our contact form for consular enquiries: www.gov.uk/contact-consulate-bangkok
24/7 support is available by telephone for all routine enquiries and emergencies. Please call +66 (0) 2 305 8333.
Public access to the embassy is by appointment only. Please visit gov.uk/world/thailand or call +66 (0) 2 305 8333.