Help on public transport

How to apply for an older person's or disabled person's bus pass and guidance on making transport accessible.

Services

  1. Apply for an older person's bus pass

    Some older people can get free travel on local buses - contact your council to check your eligibility and apply for a bus pass

  2. Apply for a disabled person's bus pass

    Contact your local council to find out who issues disabled bus passes in your area as part of the English National Concessionary Travel Scheme

  3. Transport if you're disabled

    Transport on trains, planes, cars, taxis and minicabs, buses, coaches and wheelchairs for disabled people - Freedom Pass, Disabled Person's Railcard, concessionary bus pass and Shopmobility

  4. Find registered local bus services

    Find registered local bus services by operator name, licence number, or start and finish point

  5. Run a local bus service

    Run a bus service in and out of London - registering, London Service Permit, bus registration, public service vehicle operator’s licence, PSV

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Guidance and regulation

  1. Making transport accessible for passengers and pedestrians
  2. Competition guidance for SBRI: Thistle Assistance app to help people with disability use public transport
  3. Rights of disabled passengers on transport
  4. Amendments to bus and coach accessibility regulations
  5. Accessibility regulations for buses and coaches
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News and communications

  1. Nottingham student wins design competition to help disabled bus passengers
  2. Students challenged to design audio and visual tools to improve travel for blind and deaf bus passengers
  3. Transport Direct website closes on 30 September 2014
  4. RNIB bus charter launch
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Research and statistics

  1. Accessibility action plan: consultation summary of responses
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Policy papers and consultations

  1. RVAR exemption: door closure warning times for London underground trains
  2. Draft transport accessibility action plan
  3. Inclusive Transport Strategy
  4. Assessing eligibility for concessionary bus travel
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Transparency and freedom of information releases

  1. Accessible journey planning data
  2. Appeals by bus companies about free bus travel reimbursements
See more transparency and freedom of information releases in this topic