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Consumer protection

Research and statistics

43 results that are All research and statistics, sorted by Updated (newest)
  • Economic research on use of pricing algorithms and potential competition concerns, including collusion and personalised pricing.

  • A study on the consumer experience of buying and selling homes in England and Wales.

  • Response to a consultation on a change to the operator of the Warm Home Discount reconciliation mechanism.

  • Independent review by Professor Michael Waterson of consumer protection measures in the online ticket resale market.

  • An independent review of the UK's system for the recall of unsafe products.

  • An independent report examining the impact and effectiveness of local authority trading standards services.

  • An assessment of the act which introduced powers to immediately suspend driving instructors where they present a significant danger to the safety of the public.

  • A summary of existing regulations, guidance and redress covering personal data.

  • Survey into UK attitudes to ethical standards in retail and their impact on the public's buying decisions.

  • A survey looking at the consumer experience over 2013 and 2014.

  • Feasibility of increasing and improving consumer engagement with the energy market through the use of QR codes.

  • Report on lessons from the midata Innovation Lab (mIL) exploring the opportunities being opened up by midata.

  • Literature review for BIS to explore the relationships between, and evidence base for, consumer empowerment and economic growth. Identifies …

  • Closed consultation. Reviews the progress of the midata programme and consultation on taking a power to make the programme compulsory. midata…

  • Report on research looking at the response to midata, which gives consumers access to their personal data.

  • Draft for discussion at the September 2012 midata strategy board. Provides a set of vignettes to illustrate the midata vision. See also the …

  • Overview of the midata programme

  • Independent review of Citizens Advice and Citizens Advice Scotland by Dr Bob Dobbie to inform government funding. Investigates whether the current…

  • Case study on the ‘Know your consumer rights’ campaign led by BIS in partnership with the Office of Fair Trading and Consumer Focus.

  • Case study on the regulation of the providers of injectable cosmetic treatments in a rapidly growing market.