Independent report

Consumer protection measures applying to ticket resale: Waterson review

Independent review by Professor Michael Waterson of consumer protection measures in the online ticket resale market.


Independent review of consumer protection measures concerning online secondary ticketing facilities

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This independent review assesses the consumer protection measures applying to resale of tickets for sporting, entertainment and cultural events in the UK through secondary ticketing facilities.

The review was informed by responses to a call for evidence and a user survey.

Read the government’s response.

Published 26 May 2016