Research and analysis
Research looking at users experience of buying and selling tickets through online secondary ticketing facilities.
PDF, 6.5MB, 139 pages
This research identifies the types of people using online secondary ticketing facilities, their experience of using them and the types of tickets bought and sold.
The survey was commissioned to inform Professor Waterson’s independent review of consumer protection measures applying to online secondary ticketing facilities.
26 May 2016
Department for Business, Innovation & Skills
Department for Digital, Culture, Media & Sport
Don’t include personal or financial information like your National Insurance number or credit card details.