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Tells HM Passport Office staff how to deal with passport applications from members of the British Diplomatic Service and British Diplomatic Missions abroad.
This guidance tells HM Passport Office staff who can apply for a passport using the Digital Fast Track service and how to apply.
Tells HM Passport Office staff about the identity checks they must do on passport applications from the United Kingdom and overseas.
Tells HM Passport Office staff what to do if we need parental consent for a minor’s application and identify a safeguarding issue.
Tells HM Passport Office staff how to return customers passports and documents to them when a final decision is made on their application.
This guidance is for HM Passport Office staff dealing with live passport applications (or recently issued passports).
His Majesty’s Passport Office guidance about customer complaints and how these are resolved.
Tells HM Passport Office staff how to physically and electronically cancel a British passport.
Guidance on how to certify a building for religious worship and register it for the solemnisation of marriages.
Tells HM Passport Office staff how to deal with an application if a customer cannot send us the supporting documents we need to prove their identity, entitlement and British nationality.
Tells HM Passport Office staff how to deal with refusing passport applications and facilities
This document contains information about Germany to help HM Passport Office staff process passport applications.
Tells HM Passport Office staff how to add observations to passports.
This document contains information about Ireland to help HM Passport Office staff process passport applications.
The authorised persons newsletters from GRO contain news, guidance and useful information for people authorised to register marriages.
Tells HM Passport Office staff what to do when customers tell us about the death of a passport holder.
Tells HM Passport Office staff how to deal with passport applications on DAP (Digital Application Processing) using the dedicated Armed Forces route.
Tells HM Passport Office staff about inviting customers to volunteer DNA evidence to support a biological relationship, during a UK or overseas British passport application.
Tells HM Passport Office staff how to deal with passport applications for customers who hold British protected persons status.
His Majesty's Passport Office guidance on withdrawing passports and passport facilities (services).
Do not include personal or financial information like your National Insurance number or credit card details.
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