Resolving neighbour disputes

4. Use a mediation service

If you can’t resolve the dispute by speaking to your neighbour, get help from a mediation service.

How mediation works

Mediation is when an impartial person - trained in dealing with difficult discussions between 2 opposing sides - acts like a referee in a dispute.

There can be a fee for mediation, but this will still be cheaper than hiring a solicitor and taking legal action.

Contact a mediation service

Mediation services differ depending on where you live:

• if you live in England and Wales, find a mediation provider in your area
• in Scotland, use the Scottish Mediation Network
• your council or housing association may provide a mediation service

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