GOV.UK
Resolving neighbour disputes
Use a mediation service
If you can’t resolve the dispute by speaking to your neighbour, get help from a mediation service.
How mediation works
Mediation is when an impartial person - trained in dealing with difficult discussions between 2 opposing sides - acts like a referee in a dispute.
There can be a fee for mediation, but this will still be cheaper than hiring a solicitor and taking legal action.
Contact a mediation service
Mediation services differ depending on where you live:
- if you live in England and Wales, find a mediation provider in your area
- in Scotland, use the Scottish Mediation Network
- your council or housing association may provide a mediation service