Resolving neighbour disputes
5. Complain about noise to the council
This could include:
- noise (including loud music and barking dogs)
- artificial light (except street lamps)
- dust, steam, smell or insects from business premises
- smoke, fumes or gases
- a build-up of rubbish that could harm health
Your council has a duty to investigate any statutory nuisance.
You should always try and solve the problem by talking to your neighbour or through mediation before contacting the council.
If the council decides someone is causing a statutory noise nuisance they must issue a ‘noise abatement’ order. This tells the person what they must do to stop making a noise nuisance or else face further legal action.
If someone breaks an abatement order about noise from their home, they can be fined up to £5,000. If it’s noise from a factory or business, the penalty can be up to £20,000.