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HMRC internal manual

Collection of Student Loans Manual

Updates: Collection of Student Loans Manual

2016

published amendments

SL repayments: borrower within PAYE: when to use the student loans deduction tables
Calculation amended to include new plan 1 threshold of £17,495.
SL repayments: borrower within PAYE: pay intervals other than weekly or monthly
Calculation amended to include new plan 1 threshold rate of £17,495.
FAQs: forms questions and answers: is there any help for new CSL employers?
Updated to include new gov.uk web address on the collection of student loans.
FAQs: employers questions and answers: start notice held - t/p was never a student
Student Loans Company phone number updated.
FAQs: employers questions and answers: start notice held - t/p says loan repaid
Student Loans Company phone number updated.
FAQs: employers questions and answers: new employee: P45 has a 'Y' in the box - what do I do?
Updated to - include informaton on using the correct plan type - amend the website address to gov.uk
FAQs: employers questions and answers: can I deduct more to help t/p pay off loan?
Student Loans Company phone number updated.
FAQs: employers questions and answers: forms, records and payment: how do I record student loan deductions?
Updated to change the website address to www.gov.uk/payroll-software
FAQs: borrowers questions and answers: making payments through my employer: should I tell my employer to start deducting?
Updated to include information on Plan 1 and Plan 2.
background: access to records: SLBS view role
Updated to remove the Centre for Research and Intelligence (CRI) (Cardiff) as they no longer have the SLBS role available to them.
About CSL: overview of student loans: student loans
Spacing change
Updated to - include information on the two new plan types known as Plan 1 and Plan 2 - amend the gov.uk address for more information on the Repayment of Teachers Loans (RTL) Scheme
About CSL: overview of student loans: introduction
Amended to include information about the new threshold plan types known as Plan 1 and Plan 2.
About CSL: handling enquiries: queries from borrowers
Updated to include new question "what is my plan type" that borrowers may ask the student loans company.
About CSL: handling enquiries: queries from employers
Updated to include reference to employer's deducting student loan repayments using the correct plan type.
Updated to remove reference to the E17 Employer's helpbook as this has now been removed for 16/17 onwards.

published amendments

SL repayments: order of deduction: rounding down
Calculation amended
SL repayments: borrower within PAYE: when employer should start deducting
Updated to include checking the correct plan type - either plan 1 or plan 2.

published amendments

Compliance: employer compliance: introduction
Plan 2 information added.
Compliance: borrower compliance: introduction
Plan 2 information added
Collection of Student Loans Manual: update index
Minor amendment
2016 updates index added
Link amendment

published amendments

SL repayments: underpayments and overpayments: PAYE borrower claims a refund of deductions
Changes to calculation based on new annual threshold for plan type 1.
SL repayments: calculation of loan repayments: how are repayments calculated?
Removal of reference to the E17 Employer helpbook and changes to calculation based on new annual threshold for plan type 1.
FAQs: employers questions and answers: how much do I deduct?
Changes to thresholds and information on plan type 2.
FAQs: employers questions and answers: do I deduct a fixed amount?
Changes to thresholds and information on plan type 2.
FAQs: borrowers questions and answers: amount of repayments: how much will I have to pay?
Changes to annual thresholds and information included on plan type 2.

published amendments

background: data protection act: introduction
Removal of reference to booklet ‘A Guide to the Roles and Responsibilities of the Data Protection Officer’ as this is no longer in use. The Data Protection Act 1998 Intranet site provides more information on Data Protection and who to contact.

published amendments

About CSL: contact points: HMRC help lines
Contact telephone number for EK Student Loan Unit corrected from 03000 322 7508 to 0300 322 7508

published amendments

SL repayments: borrower within SA: completion of the SA return
Missing text now shown

2017

published amendments

Compliance: borrowers compliance: settlement procedures
Update to TAA Technical Submissions email address

published amendments

About CSL: overview of student loans: introduction
Business Innovation and Skills (BIS) now changed to Department for Education (DfE)

published amendments

Matching records: the matching exercise: introduction
Business Innovation & Skills (BIS) now Department for Education (DfE)
FAQs: forms questions and answers: including deductions when remitting payments
Updated to include making an electronic payment
FAQs: forms questions and answers: introduction
CSL factsheets have now been removed and replaced by Gov.uk guidance. Link provided to this website page.
FAQs: legislation questions and answers: introduction
Business Innovation & Skills (BIS) are now Department for Education (DfE)
FAQs: borrowers questions and answers: I am self employed. how do I repay my loan?
Amendment to include SA calculating plan type threshold from April 2017
FAQs: borrowers questions and answers: amount of repayments: how much will I have to pay?
Annual threshold change added for April 2017
FAQs: employers questions and answers: do I deduct a fixed amount?
Styling change
Updated to include April 2017 new annual threshold
FAQs: employers questions and answers: how much do I deduct?
Amended to include April 2017 thresholds
FAQs: employers questions and answers: start notice held. when do deductions start?
Reminder to check the plan type on the start notice (SL1)
Complaints: student loan complaints: complaints - policy issues
BIS now DfE
Complaints: student loan complaints: how are complaints handled at present?
BIS now changed to DfE
About CSL: handling enquiries: introduction
Business Innovation and Skill (BIS) now known as Department for Education (DfE)
About CSL: overview of student loans: role of employer
Updated to include information on employers deducting on the correct Plan Type - Plan 1 or Plan 2

published amendments

SL repayments: borrower within PAYE: remitting deductions to HMRC
Business Innovation & Skills (BIS) now known as Department for Education (DfE)
SL repayments: calculation of loan repayments: unearned income
Update to rate threshold used in example

published amendments

Compliance: borrowers compliance: settling an enquiry: when to recover student loan repayments
Amendment to contact email address

published amendments

FAQs: employers questions and answers: contents
New Employer FAQ section added for Variable Interest Rate
About CSL: contact points: HMRC help lines
Amendment made to clarify that these contact numbers as for Student Loan queries

published amendments

FAQs: borrowers questions and answers: amount of repayments: how much will I have to pay?
Removed reference to tax year 2016 thresholds
FAQs: employers questions and answers: do I deduct a fixed amount?
Removed reference to tax year 2016 thresholds
FAQs: employers questions and answers: how much do I deduct?
Removed reference to tax year 2016 thresholds

published amendments

SL repayments: borrower within SA: completion of the SA return
From April 2017, the online SA return now includes a plan type box
FAQs: forms questions and answers: borrowers forms
Grammatical update only
FAQs: forms questions and answers: I don’t know how to answer student loan questions on SA return
Addition of new plan type box on the SA return.
FAQs: borrowers questions and answers: only income is unearned but I have an SA return
New plan type box added to the SA return
FAQs: borrowers questions and answers: I am self employed. how do I repay my loan?
New plan type added to the SA return.
Compliance: borrowers compliance: settlement procedures
From April 2017, contract settlements must be based on the customer's plan type threshold - plan 1 or plan 2

published amendments

Compliance: borrowers compliance: settlement procedures
Change of team name following restructure within the department.