background: features of SLBS: view functions
In many HMRC computer systems it is not possible to access a record to view or update when another operator is using that record.
The Student Loans Business Service (SLBS) does not have that restriction. This means that if you have the appropriate user role you can view a record although someone else is currently updating that record. For example, with the SLBS View role you may use Function P14 DETAIL to view a selected form P14 for the taxpayer, although at that time a colleague, within your Organisation Unit or elsewhere, is currently using Function REVIEW UNMATCHED P14, under the SLBS Maintenance user role, to note that same form P14 as ‘Reviewed’.