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HMRC internal manual

Collection of Student Loans Manual

FAQs: borrowers questions and answers: my employer has deducted too much

Suggested answer 

Give me details of the amounts deducted and I will pursue this with your employer.

HMRC action 

Confirm whether the deductions appear to be correct in accordance with the Student Loan Deduction Tables for the particular pay period in dispute.

Contact the employer and verify the information given. If an error has been made explain to the employer what he can do to rectify the position.

Explain the position to the borrower.