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HMRC internal manual

Collection of Student Loans Manual

HM Revenue & Customs
, see all updates

background: features of SLBS: hover help

Hover Help is a brief single line description, shown at the bottom of the Student Loans Business Service (SLBS) function screen when your mouse pointer rests

  • In an input field, (including list boxes)
  • On an on-screen button


  • On an item in the toolbar menu that performs a specific task for the SLBS function. The normal online Windows Help system provides standard help for other toolbar menu items. For example, ‘Edit’, ‘Save’ and so on

The purpose of Hover Help is to outline the type of entry required in the field or the purpose of the on-screen button or toolbar menu item.

Where a button is greyed out it cannot be used to take any action, and no Hover Help is provided for the button

Examples of Hover Help

Examples of the Hover Help text that you may see are shown below

  • For a date input field

    • ‘Enter the start date in the format DD-MM-YYYY’
  • For a list box field

    • ‘Select required function from this list of those available under your user role’
  • For a check box field

    • ‘Click arrow and select the required tax year’
  • For an on-screen button

    • ‘Click here to close this screen and return to List Taxpayer’
  • For a toolbar menu item

    • ‘Click here to go to Taxpayer Detail for the selected taxpayer’