Find out how to sign up your client and what to do after you've signed up.
All VAT-registered businesses that have a taxable turnover above £85,000 must now follow the rules for Making Tax Digital for VAT. Check when a VAT registered business must follow the rules.
The way you sign your own business up is different.
Before you start
Before you sign up your client, you’ll need:
- compatible software to submit their VAT Return
- an agent services account – this is different to your HMRC online services for agents account
If your client is already authorised on your HMRC online services for agents account, you’ll need to copy your client across to your agent services account before you sign them up.
What you’ll need
To sign up your client up you’ll need your own email address, and their:
- VAT certificate
- business entity type (this is not required for overseas companies with no UK establishment)
- contact details
- business email address
You’ll also need extra information depending on the type of business you’re signing up. For:
- sole traders – their National Insurance number
- limited companies or registered societies – their company registration number and Unique Taxpayer Reference (UTR) for Corporation Tax
- limited partnerships – their company registration number, UTR and postcode where they’re registered for Self Assessment
- general partnerships – their UTR and postcode where they’re registered for Self Assessment
Sign up your client’s business
Online services may be slow during busy times. Check if there are any problems with this service.
After you’ve signed up
You’ll receive a confirmation email from firstname.lastname@example.org within 72 hours of signing up. If you do not receive it, check your spam folder. Do not submit a VAT Return until you receive a confirmation email.
If you’ve signed up a new client, you’ll need to authorise them before you can use your agent services account to submit returns.
Manage your client’s account
Use the manage your client’s details service to update their business details, print their VAT certificate or cancel their VAT registration.
Your client can still use their VAT online account to view deadlines, manage payments, print VAT certificates and view completed VAT Returns.
Sending a VAT Return
Send returns using software. The deadlines and frequency of your client’s VAT Returns and payments will not change.
Your software will confirm that HMRC has received a return, you will not receive confirmation directly from HMRC.
Your client can see completed VAT Returns by signing into their VAT online account.
Paying by Direct Debit
If your client already pays VAT by Direct Debit, you do not need to set a new one up. If not, you can set up a Direct Debit.
Your client will get an email and message in their VAT online account at least 3 days before HMRC takes the payment from their account. If they’ve made any other payments to their VAT bill, their Direct Debit will be reduced.