More information, contact details and data protection

How to contact us

Rural Payments Agency (Countryside Stewardship)
PO Box 324
WORKSOP
S95 1DF

Rural Payments helpline: 03000 200 301

Email: ruralpayments@defra.gov.uk

Follow us on Twitter @ruralpay

Open Monday to Friday 8.30am to 5pm, (closed at weekends and on public holidays).

For any queries about your online Woodland Management Plan contact RPA. Please quote your Single Business Identifier (SBI) for all enquiries.

Complaints about service

If you are an applicant for Countryside Stewardship, or an Agreement Holder, and you want to complain about the level of service you have received or the way that you have been treated, you should use the appropriate organisation’s complaints procedure below:

For more information search for Rural Payments Agency on GOV.UK then scroll down the screen to ‘Complaints procedure’ under ‘Corporate information’.

Data protection

For information on how we handle personal data go to GOV.UK and search Rural Payments Agency personal information charter.