The British Embassy Pristina represents the government of the United Kingdom of Great Britain and Northern Ireland in Kosovo. We work to build and develop contacts between Britain and Kosovo - at all levels and with all communities - with central government, municipal and people-to-people links, as well as with the international community and non-governmental organisations represented in Kosovo.

Working with Ministry of Defence and British Council colleagues, we analyse the political, security and economic situation in Kosovo and work to communicate British policy on issues that affect Kosovo to a wide range of citizens and institutions across Kosovo.

The ambassador directs the work of the embassy. He is the representative of the British government in Kosovo. We have several different teams:

The Political and Projects team supports bilateral political relations between the UK and Kosovo, provides information about British government policies and Britain, boosts UK investment and manages the Foreign and Commonwealth’s assistance programmes.

Our Defence Attaché is based in Skopje but visits regularly to work on security issues and links with major organisations involved in development of Kosovo’s security sector. A defence assistant is based in Pristina to provide a contact point for routine issues.

Our consular team is responsible for helping British citizens in Kosovo who face serious difficulties such as hospitalisation, arrest or death of a family member.

This embassy does not deal with visa matters. For information on whether you need a visa to travel to the United Kingdom and how to apply, please see the UK Visas & Immigration page.

Our services

Out-of-hours emergency assistance

British nationals who need emergency assistance outside normal office hours should call +381 38 2547 00 where they will be given details on how to proceed.

Travel advice

Information, news updates and Kosovo travel advice, to ensure you stay safe, avoid problems and make informed decisions when living or travelling abroad.


How to renew or replace your British passport if you live outside the UK.

Emergency travel documents

We may be able to provide an emergency travel document if you can’t get a new or replacement passport in time to travel. If you are due to travel in the next 24 hours, you should contact the British Embassy in Pristina as soon as possible.

For all other applications, please check what you must bring with you and then make an appointment at the British Embassy Pristina by calling +381 (0) 38 254 700 and selecting the option for ‘consular assistance’. Please call our embassy for advice before making an appointment if:

  • you have never applied for a British passport before
  • you are applying on behalf of a child

An emergency travel document does not guarantee entry to every country. Read what an emergency travel document does.


For information on whether you require a visa for the United Kingdom and how to apply go to the UK Border Agency website.

Please note that our embassy cannot deal with individual enquiries about visa applications. For all visa enquiries, please contact the UK Border Agency.

Notarial and documentary services

Information about official documents, certificates, letters, and notes available at British Embassy in Pristina.

Registering a birth or death

Understanding your legal requirements in Kosovo and how to register births and deaths.

Consular fees

Consular fees. Information on the current cost of fee-bearing services.

List of lawyers

A list of English speaking lawyers who may be able to help you in Kosovo. Please note that inclusion in this list does not constitute official endorsement by the British Embassy or the UK government.

Prisoner pack

Kosovo Prisoner Pack: explanation of the legal and prison system to British nationals.

Living in Kosovo

Information for British nationals living in Kosovo who need information about services that are not provided by our embassy, but that you may find useful in specific circumstances.

Marriage in Kosovo

Details of who you need to talk to and what documents you may require if you are thinking about getting married in Kosovo.

Legalisation Service

Visit the Legalisation Office website for information on how to get official confirmation that your UK public documentation is genuine so it can be accepted by foreign authorities. The UK does not require any documents to be legalised for use within the UK.

How else we can help

In addition to the services listed above we can also:

  • provide information about transferring funds
  • provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
  • help people with mental illness
  • do all we properly can to contact you within 24 hours of being told that you have been detained
  • offer support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping
  • contact family or friends for you if you want
  • make special arrangements in cases of terrorism, civil disturbances or natural disasters

What our consulates cannot do for you

Although we try to help British nationals in a wide range of situations, we cannot:

  • get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings
  • help you enter a country, for example, if you do not have a visa or your passport is not valid, as we cannot interfere in another country’s immigration policy or procedures
  • give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers
  • get you better treatment in hospital or prison than is given to local people
  • pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you will have to pay back)
  • make travel arrangements for you, or find you work or accommodation
  • make business arrangements on your behalf
  • renew or replace a full British passport

Our people

Ruairí  O’Connell

Ruairí O’Connell

British Ambassador to Kosovo

Contact us

British Embassy Pristina

Ismail Qemali 6


Access and opening times

Visa Section

Hotel Sirius
Agim Ramadani


Opening hours: Tuesday, Wednesday and Thursday, 09.00am to 13.00pm

Access and opening times