We develop and maintain relations between the UK and Kosovo. Our work covers a range of issues including law, human rights and economic development.

Working with Ministry of Defence and British Council colleagues, we analyse the political, security and economic situation in Kosovo and work to communicate British policy on issues that affect Kosovo to a wide range of citizens and institutions across Kosovo.

The ambassador directs the work of the embassy. He is the representative of the British government in Kosovo. We have several different teams:

The Political and Projects team supports bilateral political relations between the UK and Kosovo, provides information about British government policies and Britain, boosts UK investment and manages the Foreign and Commonwealth’s assistance programmes.

Our Defence Attaché is based in Skopje but visits regularly to work on security issues and links with major organisations involved in development of Kosovo’s security sector. A defence assistant is based in Pristina to provide a contact point for routine issues.

Our consular team is responsible for helping British citizens in Kosovo who face serious difficulties such as hospitalisation, arrest or death of a family member.

Check our opening hours

Services for British nationals

Urgent assistance

If you’re in Kosovo and you urgently need help (eg if you’ve been attacked, arrested or there has been a death), call +381 (0) 38 254 700. If you’re in the UK and concerned about a British national in Kosovo call 020 7008 1500.

Get or renew a passport

The British embassy can’t help with passport enquiries. Contact Her Majesty’s Passport Office if you need help.

If you can’t get a new or replacement passport in time to travel, you may be able to get an emergency travel document.

Get an emergency travel document

You can apply for an emergency travel document (ETD) if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

If you’re due to travel in the next 24 hours, contact us as soon as possible. Call us before making an appointment if you’ve never applied for a British passport before or if you’re applying for a child under the age of 16.

Book an appointment for an emergency travel document in Pristina

Travel advice: for information and advice on travelling to Kosovo, see travel advice for Kosovo.

Get a visa

The British embassy can’t help with visa enquiries.

If you’re not a British national, you may need a visa to travel to the UK. Check if you need a UK visa.

If you’re a British national travelling abroad and need to apply for a visa to visit a particular country or check if you need a visa, see the entry requirements on our foreign travel advice for the country you want to visit.

For more information on visas, see UK visas and immigration.

Marriage and civil partnerships

We can issue certificates of no impediment, affirmations or affidavits of marital status and, in some circumstances, perform a marriage or civil partnership for British nationals. For information on getting married in Kosovo, see getting married abroad.

Register a birth or death

Find out how to register a birth or register a death that occurred in Kosovo. You can’t register a birth or death at the embassy or our consulates.

Bereavement support

If the death occurred in Kosovo and you’re still in the country, contact us. If you’re in the UK and hear of the death of a relative from a third party, you should contact the Foreign and Commonwealth Office on 020 7008 1500.

Read our guidance on coping with death abroad.

Support if you’ve been arrested

We’ll do all we can to contact you within 24 hours of being told that you’ve been detained or arrested, and will give you a prisoner pack with information for British prisoners in Kosovo. We cannot get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings.

Notarial and documentary services

We may be able to offer notarial services, including making a certified copy of a document and preparing a document in English. See the full list of notarial and documentary services we provide.

Legalisation services

Pristina does not provide legalisation services. Read our notarial and documentary services page for more information on legalisation.

Ask the UK government to get a UK document legalised (certified as genuine).

Local service providers

Use our lists of local suppliers and services if you need help in Kosovo. Please note that inclusion in these lists does not constitute official endorsement by the British embassy or the UK government.

How else we can help

In addition to the services listed above we can also:

  • provide information about transferring funds
  • provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
  • help people with mental illness
  • offer support and help in a range of other cases, such as child abductions, missing peopleand kidnapping
  • contact family or friends for you if you want
  • make special arrangements in cases of terrorism, civil disturbances or natural disasters or other crises abroad

For more information on the services we can provide, see Support for British nationals abroad: A guide.

General information on living in Kosovo.

What the embassy cannot do for you

Although we try to help British nationals in a wide range of situations, we cannot:

  • help you enter a country, for example, if you don’t have a visa or your passport is not valid
  • give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers.
  • get you better treatment in hospital or prison than is given to local people
  • pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you’ll have to pay back)
  • make travel arrangements for you, or find you work or accommodation
  • make business arrangements on your behalf

Consular fees

We charge fees for some of our services. See the full list of consular fees in Kosovo.

Our people

Ruairí  O’Connell

Ruairí O’Connell

British Ambassador to Kosovo

Contact us

British Embassy Pristina

Ismail Qemali 6
Arberi/Dragodan

Pristina
Kosovo

Access and opening times

Visa Section

Hotel Sirius
Agim Ramadani


Pristina
100000
Kosovo

Opening hours: Monday, Tuesday and Wednesday, 09.00am to 14.30pm

Access and opening times