We work on foreign policy matters, aiming for more effective international organisations, consolidating the single market, supporting open markets and low-carbon growth. We work with Portugal to beat terrorism, nuclear proliferation and organised crime, and encourage Portuguese engagement in foreign defence missions in response to international crises. We aim to increase bilateral trade and investment, particularly by encouraging partnerships between UK and Portuguese companies to take up business opportunities in Portuguese-speaking countries.

We also provide services at the British Vice Consulate, Portimao

Check our opening hours

Services for British nationals

Urgent assistance

If you’re in Portugal and you urgently need help (eg if you’ve been attacked, arrested or lost your passport), call +351 282 490 750. If you’re in the UK and concerned about a British national in Portugal, call 020 7008 1500.

Get or renew a passport

The British Consulate can’t help with passport enquiries. Contact Her Majesty’s Passport Office if you need help.

If you can’t get a new or replacement passport in time to travel, you may be able to get an emergency travel document.

Get an emergency travel document

You can apply for an emergency travel document (ETD) if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

If you’re due to travel in the next 24 hours, contact us as soon as possible. Otherwise, make an appointment at your nearest consulate. Call us before making an appointment if you’ve never applied for a British passport before or if you’re applying for a child under the age of 16. Book an appointment for an emergency travel document in Lisbon

Travel advice: For information and advice on travelling to Portugal, see travel advice for Portugal.

Get a visa

The British Consulate can’t help with visa enquiries.

If you’re not a British national, you may need a visa to travel to the UK. Check if you need a UK visa.

If you’re a British national travelling abroad and need to apply for a visa to visit a particular country or check if you need a visa, see the entry requirements on our foreign travel advice for the country you want to visit.

For more information on visas, see UK visas and immigration.

Marriage and civil partnerships

For information on getting married in Portugal, see getting married abroad.

If you are resident in Portugal and intend to marry in another country please read the guidance on posting notice in a third country.

Register a birth or death

Find out how to register a birth or register a death in Portugal. You can’t register a birth or death at the Consulate General or Embassy.

Bereavement support

If you’re in the country where the death occurred, contact us. If you’re in the UK and hear of the death of a relative from a third party, you should contact the Foreign and Commonwealth Office on 020 7008 1500.

Read our guidance on coping with death abroad as well as our bereavement guide in Portugal.

Support if you’ve been arrested

We’ll do all we can to contact you within 24 hours of being told that you’ve been detained or arrested, and will give you a prisoner pack with information for British prisoners in Protugal. We cannot get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings.

Notarial and documentary services

We may be able to offer notarial services, including certifying copies of British passports, issuing vehicle importation certificates or providing informative notes on name changes. See the full list of notarial and documentary services.

Legalisation services

The Embassy in Lisbon does not provide legalisation services. Read our notarial and documentary services page for more information on legalisation.

Ask the UK government to get a UK document legalised (certified as genuine).

Local service provider lists

We provide lists of:

Please note that inclusion in these lists does not constitute official endorsement by the British Embassy or the UK government.

How else we can help

In addition to the services listed above we can also:

  • provide information about transferring funds

  • provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital

  • help people with mental illness

  • offer support and help in a range of other cases, such as child abductions, missing peopleand kidnapping

  • contact family or friends for you if you want

  • make special arrangements in cases of terrorism, civil disturbances or natural disasters or other crises abroad

For more information on the services we provide, see Support for British nationals abroad: A guide.

For general information on living in or planning to live in Portugal, see living in Portugal.

What our consulates cannot do for you

Although we try to help British nationals in a wide range of situations, we also cannot:

  • help you enter a country, for example, if you don’t have a visa or your passport is not valid

  • give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers.

  • get you better treatment in hospital or prison than is given to local people

  • pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you’ll have to pay back)

  • make travel arrangements for you, or find you work or accommodation

  • make business arrangements on your behalf

Consular fees

We charge fees for some of our services. See the full list of consular fees in Portugal.

Our people

Kirsty Hayes

Kirsty Hayes

British Ambassador to Portugal

Contact us

British Embassy

Rua de São Bernardo 33
1249-082 Lisbon

Access and opening times

British Consulate Lisbon

Rua de São Bernardo 33
1249-082 Lisboa

Access and opening times