The British Consulate-General in Toronto represents the UK government in Ontario.

Find out more about our work on the UK and Canada news page.

Getting help in Canada

If you need urgent medical help or are a victim of crime, call the local emergency services on 911. Contact your insurance provider if you have one. They will tell you what your policy covers, and what you need to do to make a claim.

In many situations, you will be able to help yourself without needing to contact the British Consulate. Check our guidance on:

If you need urgent or emergency assistance

We can help British nationals in emergencies in Canada. We will prioritise helping those who are vulnerable and need our help the most. For example if you:

  • have been injured or assaulted
  • are arrested for a crime
  • know a British national in Canada who has died and you need assistance

If you need emergency assistance, or if our guidance has not given you the help you need:

  • in Canada call +1 416 593 1290 (outside the hours of 9am to 4pm Monday to Friday (excluding public holidays) stay on the phone and select the option for ‘calling about an emergency involving a British national’)
  • in the UK call +44 (0)20 7008 5000

Our phone lines are open 24/7.

If you cannot use your passport

You can apply for an emergency travel document if you need to travel urgently and cannot use your passport because it is lost, stolen or damaged.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you do not need to travel urgently, you should still report a lost or stolen passport.

Getting a visa to the UK

The British Consulate does not provide visas and cannot advise on UK visas. If you have any questions about the application process or your visa status, contact UK Visas and Immigration.

You can check whether you need a visa and apply for one.

Official documents and services we provide

The British Consulate cannot certify, notarise or legalise a document. A Canadian notary public must do this. Find out about notarial and documentary services in Canada and what documents the high commission can provide.

Consular fees

The British Consulate charges fees for some of its services. See the full list of consular fees in Canada.

Support for British nationals living in Canada

Read our guidance for living in Canada for information on travelling to, living, working and studying there.

You can find a full list of UK help and services available in Canada.

Other UK High Commissions or consulates in Canada

You can also find UK High Commissions or consulates in:

Our people

Contact us


British Consulate-General Toronto

777 Bay Street, Suite 2800
Toronto Ontario M5G 2G2
Canada

Telephone
+1 416 593 1290 / +44 20 7008 5000

Facsimile
+1 416 593 1229

Use our contact form for consular enquiries:
www.gov.uk/contact-consulate-toronto
For enquiries that are not about consular issues, email:ukincanada@fcdo.gov.uk.

Public access is by appointment only.

Access and opening times

Media enquiries, British Consulate-General Toronto

Lucy Whichelo
777 Bay Street, Suite 2800
Toronto Ontario M5G 2G2
Canada

Email
lucy.whichelo@fcdo.gov.uk

Office
+1 416- 909 0758

Access and opening times