The British Consulate General in Milan represents the UK government in northern Italy.

Find out more about our work on the UK and Italy news page.

Getting help in Italy

If you need urgent medical help or are a victim of crime, call the local emergency services on 112. Contact your insurance provider if you have one. They will tell you what your policy covers, and what you need to do to make a claim.

In many situations, you will be able to help yourself without needing to contact the British Embassy. Check our guidance on:

If you need urgent or emergency assistance

We can help British nationals in emergencies in Italy. We will prioritise helping those who are vulnerable and need our help the most. For example if you:

  • have been injured or assaulted
  • are arrested for a crime
  • know a British national in Italy who has died and you need assistance

If you need emergency assistance, or if our guidance has not given you the help you need:

  • in Italy call +39 02 72 3001 (select 2 between 9am and 5pm and 4 for emergencies outside these times).

  • in the UK call +44 (0) 20 7008 5000

Our phone lines are open 24/7.

If you cannot use your passport

You can apply for an emergency travel document if you need to travel urgently and cannot use your passport because it is lost, stolen or damaged.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you do not need to travel urgently, you should still report a lost or stolen passport.

Getting a visa to the UK

The British Embassy does not provide visas and cannot advise on UK visas. If you have any questions about the application process or your visa status, contact UK Visas and Immigration.

A Schengen visa or residence permit does not entitle you to travel to the UK without a visa. You can check whether you need a visa and apply for one.

Official documents and services we provide

We provide a limited range of notarial and documentary services when local notary publics, solicitors, or lawyers cannot provide them. You will need to pay a fee for these services.

Support for British nationals living in Italy

Read our guidance for living in Italy for information on travelling to, living, working and studying there.

You can find a full list of UK help and services available in Italy.

Other UK embassies and consulates in Italy

You can also find a UK embassy in Rome.

Our people

  • HM Consul General Milan and Director of Department for Business and Trade, Italy

Contact us


British Consulate General Milan

Via S. Paolo, 7
20121 Milan
Italy

Email
ukinitaly@fcdo.gov.uk

Telephone
+39 02 723001 / +44 20 7008 5000 (24hrs)

For all consular issues, please use the following contact form: http://www.gov.uk/contact-consulate-milan

If you’re in Italy and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +39 02 723001 (available 24/7, 365 days a year for British nationals – choose 1 for English and then 2 for Consular Services (within office hours) or 4 for an emergency involving a British national (outside of office hours).

Access and opening times

Department for Business and Trade Italy

Via San Paolo, 7
20121 Milan
Italy

Access and opening times