Guidance

Self Assessment: service availability and issues

Check the availability and any issues affecting the Self Assessment online service.

Documents

Details

Latest updates on the availability and any issues affecting the Self Assessment online service.

Published 24 August 2015
Last updated 14 November 2018 + show all updates
  1. Planned downtime for Wednesday 14 November 2018 9:15pm to 2:45am on Thursday 15 November 2018 has been added.
  2. Planned downtime for 3 and 4 November will now take place on 17 and 18 November.
  3. Planned downtime for 3 and 4 November added.
  4. The planned downtime for 6 April 2018 has been updated to end at 2am.
  5. An Issue about submissions on 19 March 2018 and 20 March 2018 has been added to the page.
  6. Planned downtime for Sunday 25 March 2018 has been added.
  7. Service availability section amended with 'Real Time Information submission' message.
  8. The Self Assessment service will be unavailable from 11:45pm on 5 April 2018 to 8am on 6 April 2018.
  9. The planned downtime section has been updated for the Self-Assessment service.
  10. The Self-Assessment pre population service has now been fully restored.
  11. The returns filed and filled in on 4 January 2018 issue has been resolved and returns submitted have now been processed.
  12. Service issues affecting HMRC Pre Population Service within third party software has been resolved.
  13. The returns filed and filled in on 4 January 2018 message has been updated advising customers to submit their tax return before 31 January 2018.
  14. Service issues updated to advise customers that they are unable to use HMRC Pre Population Service within third party software.
  15. Service availability has been updated to advise an issue affecting Individuals and Agents using the Self Assessment Service has been resolved.
  16. Service availability section updated.
  17. The returns filed and filled in on 4 January 2018 message has been updated advising customers on how to submit your saved return.
  18. Message about issues regarding returns filed and filled in on 4 January 2018 added.
  19. A message about some customers experiencing technical difficulties and delayed submission responses has been added to the page.
  20. Service availability section updated.
  21. There is a service availability issue causing delayed submission responses.
  22. Planned downtime for 13 October 2017 to 15 October 2017 added to the page.
  23. Service issues has been updated to advise an issue affecting Individuals and Agents using the Self Assessment Service has been resolved.
  24. The service issues section has been updated.
  25. Service issues has been updated to advise that customers using Verify to access online services are now able to request a repayment and claim to reduce payments on account.
  26. Service issues has been updated to advise the Self Assessment tax return online submission problem has been resolved.
  27. The service issues section has been updated.
  28. The service issues section has been updated.
  29. Service issues section has been updated.
  30. Service issues section has been updated.
  31. Service issues update has been added to the page.
  32. Planned downtime has been added to this page.
  33. The Self Assessment customers using Verify to access online services message has been amended in the Service issues section.
  34. Service issue message has been added to the page.
  35. Agents unable to log in to their online account issue updated to show the problem has now been resolved.
  36. The 'Agents unable to log in to their online account' message has been updated.
  37. Service issue message has been added to the page.
  38. Service issues section has been updated.
  39. Service issues section has been updated.
  40. The service issues section has been updated.
  41. Service issues section has been updated.
  42. Planned downtime has been added to this page.
  43. Planned downtime has been added to this page.
  44. Downtime for the Self Assessment online service has been added to this page.
  45. Latest updates on creating a new Government Gateway account.
  46. First published.