Guidance

National Export System Web: service availability and issues

Check the availability and any issues affecting the National Export System (NES) Web online service.

Documents

Details

Latest updates on the availability and any issues affecting the NES Web online service.

Published 1 January 2014
Last updated 25 January 2023 + show all updates
  1. Planned downtime has been added from 8am to 9pm on Sunday 19 February 2023.

  2. Planned downtime for the National Export System (NES) Web channel only has been added from 8am to 9pm on Sunday 11 December 2022.

  3. Issues with the service have been resolved and it is now available for use.

  4. This service is currently unavailable. We are working to fix the problem and apologise for any inconvenience caused.

  5. The planned downtime on Sunday 13 November 2022 has been cancelled.

  6. Planned downtime from 8am to 5pm on Sunday 13 November 2022 has been added.

  7. The issues which were effecting this service have now been resolved.

  8. A service issue about accessing the National Export System Web has been added.

  9. This service is now fully available.

  10. This service is currently unavailable.

  11. A service issue between 10am and 11am on Saturday 19 February 2022 and between 10am and 11am on Saturday 26 February 2022 has been cancelled.

  12. A service issue that may cause network connection issues between 10am and 11am on Saturday 19 February 2022 and between 10am and 11am on Saturday 26 February 2022 has been added.

  13. Planned downtime from 10pm on Tuesday 7 December 2021 to 1am on Wednesday 8 December 2021 has been cancelled.

  14. Planned downtime from 10pm on Tuesday 7 December 2021 to 1am on Wednesday 8 December 2021 has been added.

  15. Planned downtime from 11:59pm on Saturday 30 October 2021 to 3am on Sunday 31 October 2021 has been added.

  16. Planned downtime has been added for Wednesday 7 July 2021 6.30pm to 7.30pm.

  17. Planned downtime for 1am to 7am on Sunday 28 February 2021 has been added.

  18. Planned downtime for Thursday 9 January 2020 6pm to 7:10pm has been added.

  19. Ongoing service issues message has been removed.

  20. The planned downtime for Thursday 26 September 2019 has been cancelled.

  21. This service will be unavailable from 7:30am to 9:30am on Thursday 26 September 2019. Information about this issue has been added.

  22. Planned downtime for Saturday 23 February 2019 9am to 11pm has been added.

  23. Information about problems logging into the National Export System has been added to the service issues section.

  24. Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.

  25. Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  26. Planned downtime for 3 and 4 November will now take place on 17 and 18 November.

  27. Planned downtime for 3 and 4 November added.

  28. Information about queued submissions, on Friday 31 August 2018 from 10am to 11am, has been added to the service availability page.

  29. Service issues section has been updated.

  30. The service issues section has been updated.

  31. Due to essential maintenance work the NES Web service will send no responses on Sunday 22 July 2018 from 8am to 8pm.

  32. Planned downtime for 14 April 2018 has been added.

  33. Planned downtime for 13 August 2017 has been updated for maintenance work on the Electronic Data Capture Service and planned downtime for 18 August 2017 has been added to this page.

  34. Planned downtime has been added to this page.

  35. Planned downtime has been updated.

  36. Planned downtime has been updated.

  37. Planned downtime on Tuesday 7 June amended to finish at 2am instead of 4am.

  38. A service issue message for Government Gateway has been added to this page.

  39. Planned downtime added to this page.

  40. Planned downtime added to this page.

  41. Service issues section has been updated.

  42. Planned downtime has been added to this page.

  43. Planned downtime has been added to this page.

  44. Planned downtime has been added to this page.

  45. First published.