Sign up for the Trader Support Service

If you move goods in or out of Northern Ireland the Trader Support Service will guide you through any changes due to the implementation of the Windsor Framework.

Changes have been made to the way goods move in and out of Northern Ireland. If you have not already prepared for these changes, you may not be able to move your goods.

The Trader Support Service can help your business adapt to the changes. The service is free to use and:

  • offers comprehensive education, training and advice about the changes to the way your goods move under the Windsor Framework
  • can complete customs and safety and security declarations on your behalf where these are required for movements between Great Britain (England, Scotland and Wales) and Northern Ireland so you do not have to access HMRC systems directly

You can use the Trader Support Service if you:

  • are moving the goods yourself
  • act on behalf of someone if for example you are a haulier

If you’re not already prepared for these changes, we encourage you to sign up now using the Trader Support Service website.

HMRC has chosen the Trader Support Service to provide this service.

Sign up now

Published 11 June 2020
Last updated 9 June 2023 + show all updates
  1. The page has been updated to replace reference to the Northern Ireland Protocol with the Windsor Framework.

  2. The page has been updated with information about how the service can help you if you move goods in or out of Northern Ireland.

  3. Note stating "sign up before 23 November 2020" removed as now out of date.

  4. You can now sign up for the Trader Support Service.

  5. Information has been updated about how you can register an interest in the Trader Support Service.

  6. First published.